gamefist vi activating error

[osamaananzeh]

hello after rung gamefirst vi 

no active 

show this measge 

unable to reach the server local network problem or the server is down gamefirst vi
how can fix 
my board asus rog strik z790-a dr4 wifif gaming II

[ITAngel]

Any resolution? I am also having the same issue on my asus rog maximus z690 hero eva edition motherboard.