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Error code 2: File Not Found - AsIO3.sys!!

Lmnsour
Level 8
Rog Strix Z690 D4 board.

I just updated from Windows 10 to 11 and its a fresh install. Can't run Armory Crate or install AsusAI suite due to no AsIO3.sys file installed. Armory crate installs but doesn't launch. AISuite won't install at all.


Troubleshooting:

-All devices in device manager are installed.

-I tried every step listed in my google searches with no help (most help articles are for Error Code 5).


Questions:

-How do I manually install the AsIO3 drivers?

-Is there something I may have disabled / need to enable in Bios?
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58 REPLIES 58

psikofunkster
Level 9

What i dont get is, if Kaspersky virtualization is disabled on my PC by default, then kaspersky its not the problem, isn't it?

That's a good question. When I turned Kaspersky virtualization off and re-enabled memory integrity in Windows I got all over again the error in Armoury Crate upon reboot: as AferriBr mentioned in another post above, "it must be something related to a windows update or a kaspersky update that is causing this conflict", so while the virtualization option is linked to the issue, it must be something else within Kaspersky that creates the problem.

Anyway, enabling virtualization in Kaspersky and disabling memory integration in Windows should ensure the security of our systems ( if I understand correctly) and at the same time with these settings the Asus software works. Until Kaspersky (hopefully) fixes whatever they did, this seems to be a pretty good solution.

Intel i5-13600KF | Asus ROG Strix LC II 240 | Asus ROG Strix B760-F | Samsung 860 Pro 512GB + Crucial T500 2TB | Corsair Vengeance DDR5-5600 CL36 (2x16GB) | MSI RTX 4070 Ti Ventus 3X | Asus ROG Strix 850G PSU

Yes, in theory you are correct, but even so there is some interference from Kaspersky in the windows environment and I can prove this because if I uninstall Kaspersky the system works which leads me to the conclusion that Kaspersky is still causing some interference even with the option disabled on it.

In my case I had a clean installation of windows 11 and when I installed kaspersky the problem (ERROR CODE 2) appeared and I uninstalled kaspersky and the system started working again. I've tested it here too and disabling the option in Kaspersky doesn't solve the problem.

Anyway, I prefer to leave system protection to Kaspersky and Microsoft security as a second barrier and Kaspersky itself asks users to disable virtualization in Windows security so I don't see much why worry about it if the system it is working satisfactorily.

AferriBr
Level 9

The chance of something going wrong is very high when you have a parallel development in two different companies like microsoft and Kaspersky and both dealing with the same subject virtualization.

The Kaspersky programmer may be developing something in an environment that microsoft changed a few seconds ago and microsoft for its part is implementing changes that it may not think will disturb Kaspersky's work environment and when it comes to security both companies make continuous and quick implementations, so it is to be expected that things like this will happen at some point .

I believe that in the not-too-distant future, when activating Virtualization in Kaspersky, the program itself will automatically deactivate it in Windows and take every precaution to ensure that everything works correctly without the need for users to rack their brains, as this guarantees the best functioning and to the company less hassle with complaints.

It's all very complex and always done with a lot of speed and in several companies simultaneously, at one point the car skids on the curve.

yes but there's a limit for me, before moving to Kaspersky i was on Avast 3 strikes i gave them before moving to a different solution, now kaspersky after me reinstalling Windows has 1..

psikofunkster
Level 9

Problem was fixed. Please Update kaspersky databases and reboot your computer.

https://forum.kaspersky.com/topic/kaspersky-premium-blocking-asus-armoury-create-again-34288/#commen...

lol only cost me a full windows 11 clean install sigh.... until next time...


Confirmed here, I already enabled virtualization on both and the problem here is fixed. Until next time folks!

I can confirm too , its working again just update the database of Kaspersky and restart the PC than install the Armory  Crate .

Yes, but you don't need to reinstall Armoury Crate. In my case, after updating Kaspersky base, I reactivated virtualization in Windows and restarted the PC.

Thanks for confirming. I also have no more problems after re-enabling the "memory integrity" option on Windows.

BTW, I realize this is slightly off-topic, but now I'm wondering whether having virtualization enabled on both Windows and Kaspersky actually has any benefit. From previous posts I understand that even if we can enable virtualization in two different programs, virtualization is not really working in both because only one virtualization program is supposed to run at any given time. And in fact that is supposedly why Kaspersky gives a warning when enabling virtualization there as well as in Windows. Given this, shouldn't we simply enable virtualization in either Kaspersky or Windows? If so, which one is best left enabled/disabled? 🤔

Intel i5-13600KF | Asus ROG Strix LC II 240 | Asus ROG Strix B760-F | Samsung 860 Pro 512GB + Crucial T500 2TB | Corsair Vengeance DDR5-5600 CL36 (2x16GB) | MSI RTX 4070 Ti Ventus 3X | Asus ROG Strix 850G PSU