Hello. I have the same issue, but the advice with the file "LastProfile.xml" did not work for me. Here's the video - https://vimeo.com/415512166
Everything works except this menu. And it worked at the very beginning. It suddenly stopped working recently.
I also noticed some strange icon with #1 near the program icon. I though there's some update, but there're no newer updates.
I use ASUS ROG MAXIMUS XI EXTREME mobo.
Debug information from Armoury:
Armoury Crate UWP App 220.127.116.11
ROG Live Service 18.104.22.168
AURA Service (Lighting Service) 3.03.95
Armoury Crate lite service 2.6.14
ASUS AIOFan HAL 1.1.2
ASUS AURA Extension Card HAL 1.0.17
ASUS AURA Motherboard HAL 1.0.61
ASUS AURA Odd Component 1.0.8
ASUS Aac_NBDT HAL 22.214.171.124
ASUS Keyboard HAL 1.0.50
ASUS MB Peripheral Products 1.0.32
ASUS Mouse HAL 1.0.53
ASUS MousePad HAL 126.96.36.199
AURA DRAM Component 1.0.39
ENE RGB HAL 188.8.131.52
GALAX GAMER RGB 1.00.02
PHISON HAL 184.108.40.206
Patriot Viper M2 SSD RGB 1.00.04
Patriot Viper RGB 1.00.08