Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

AURA - Z270F Not Appearing - Please Help

gpadgett
Level 7

‎12-20-2017 02:26 PM - last edited on ‎03-05-2024 09:37 PM by Community Admin

Please help.*

I built my PC a couple months ago. Since day 1, my motherboard I/O has not appeared in Aura. I have reinstalled the software multiple times. The Dec update did not fix it.*

My STRIX 1080 shows up and works fine.

*
Labels:
0 Kudos
3,528 Views
8 REPLIES 8

AkaNe0
Level 10

‎12-20-2017 06:59 PM

gpadgett wrote:
Please help.*

I built my PC a couple months ago. Since day 1, my motherboard I/O has not appeared in Aura. I have reinstalled the software multiple times. The Dec update did not fix it.*

My STRIX 1080 shows up and works fine.

*


Can you take a picture of your BIOS - Main Tab?

Need to check the LED EC. If nothing appear, you might need to check the LED connector that is located under your I/O cover - Related post.
And don't forget, Keep pushing it !
0 Kudos

gpadgett
Level 7
In response to AkaNe0

‎12-20-2017 11:49 PM

AkaNe@Asus wrote:
Can you take a picture of your BIOS - Main Tab?

Need to check the LED EC. If nothing appear, you might need to check the LED connector that is located under your I/O cover - Related post.


thank you for helping. I failed to mention that all four I/O led zones work and are on the default rainbow setting.*69747
0 Kudos

Chino
Level 15

‎12-21-2017 03:34 PM

Have you tried resetting the lighting effects back to defaults within the AURA software?
Overclocking The Core i7-7700K With DIP5 |Overclocking the Strix GTX 1080 | OC Panel & OC Panel II Guide | Overclocking i7-6700K to 4.6GHz | R5E 128GB DDR4 Setup | Liquid Cooling GTX 980 Ti Poseidon | R5E M.2 FAQ
0 Kudos

gpadgett
Level 7
In response to Chino

‎12-21-2017 05:03 PM

Chino wrote:
Have you tried resetting the lighting effects back to defaults within the AURA software?


Yes it only resets the GPU lighting effects because that is the only hardware that appears in Aura *
0 Kudos

Chino
Level 15

‎12-21-2017 07:51 PM

Can you take a screenshot of your AURA software and upload it here for me?
Overclocking The Core i7-7700K With DIP5 |Overclocking the Strix GTX 1080 | OC Panel & OC Panel II Guide | Overclocking i7-6700K to 4.6GHz | R5E 128GB DDR4 Setup | Liquid Cooling GTX 980 Ti Poseidon | R5E M.2 FAQ
0 Kudos

gpadgett
Level 7
In response to Chino

‎12-22-2017 10:26 PM

Chino wrote:
Can you take a screenshot of your AURA software and upload it here for me?


69814
0 Kudos

gpadgett
Level 7
In response to gpadgett

‎12-27-2017 03:33 PM

Bump

Please help. I want to be able to use what I paid for*
0 Kudos

AkaNe0
Level 10
In response to gpadgett

‎12-27-2017 08:00 PM

gpadgett wrote:
Bump

Please help. I want to be able to use what I paid for*


Try to:
1. Uninstall AURA
2. Shut down your computer - and wait it's no more power going through (turn off PSU).
3. Turn on your computer, and install AURA. Follow the different steps.
4. Open AURA and check if motherboard is back.

Please make sure that no other lighting control software are running at the same time.
And don't forget, Keep pushing it !
0 Kudos