I normally don't post for help, I consider myself computer savvy and have exhausted all the recommendation tips found through various threads through the versions. I'm hoping that by not being stubborn and posting I might get a solution vs leaving the brand altogether.
Motherboard: Z170 PRO GAMING/AURA
BIOS version: 3501
Processor: Intel 6700k
OS: Windows 10 64bit
Memory kit: G.Skill
Graphics card: Asus Geforce Strix 1080ti
Mouse: Logitech g900
Keyboard: Logitech g910
Cooling solution: NZXT Kraken x62
Aura version: 1.05.27
I been experiencing problem with Aura Sync on all versions I have installed, 1.4 and on I believe (I haven't tried anything prior).
Let's start with the UI, it wasn't until I saw someone post a screenshot that my software UI has never been right - prior to 1.05.27, it has a black backdrop where you couldn't even see some of the options I later learned even exist. The new version broke this further and made it transparent (screenshot)
Still, you can kind of navigate and apply some of the color schemes (not all work, but that's in line with other people's reportings). I currently like the music sync, but the frustrating part is the setting does not retain past reboot.
Things I have already tried to do
Full Uninstall -> power cyrcle -> Cleaner -> reinstall (1000x)
During those 1000x, I did the right click and unblock the zip - elevated access on setup files and even recently went into my system files to add myself to a security profile based on a recommendation I saw in this thread. Registry cleaning, made sure all bios and drivers updated and nothing, same problem of settings not being retained and now transparency window in the software.
The only thing i feel I haven't tried is to format and do a clean OS install, but if I do that and it is still not working (considering the hassle involved), I will probably never use ASUS product again. So that really needs to be a last resort because I love ASUS products
So with all that said, I'm ready to jump through hoops to get this worked out - like I said I have a high understanding of computers in general and even programming, tell me what to do and I will do it.
Motherboard: Z170 PRO GAMING/AURA
BIOS version: 3501
Processor: Intel 6700k
OS: Windows 10 64bit
Memory kit: G.Skill
Graphics card: Asus Geforce Strix 1080ti
Mouse: Logitech g900
Keyboard: Logitech g910
Cooling solution: NZXT Kraken x62
Aura version: 1.05.27
I been experiencing problem with Aura Sync on all versions I have installed, 1.4 and on I believe (I haven't tried anything prior).
Let's start with the UI, it wasn't until I saw someone post a screenshot that my software UI has never been right - prior to 1.05.27, it has a black backdrop where you couldn't even see some of the options I later learned even exist. The new version broke this further and made it transparent (screenshot)
Still, you can kind of navigate and apply some of the color schemes (not all work, but that's in line with other people's reportings). I currently like the music sync, but the frustrating part is the setting does not retain past reboot.
Things I have already tried to do
Full Uninstall -> power cyrcle -> Cleaner -> reinstall (1000x)
During those 1000x, I did the right click and unblock the zip - elevated access on setup files and even recently went into my system files to add myself to a security profile based on a recommendation I saw in this thread. Registry cleaning, made sure all bios and drivers updated and nothing, same problem of settings not being retained and now transparency window in the software.
The only thing i feel I haven't tried is to format and do a clean OS install, but if I do that and it is still not working (considering the hassle involved), I will probably never use ASUS product again. So that really needs to be a last resort because I love ASUS products
So with all that said, I'm ready to jump through hoops to get this worked out - like I said I have a high understanding of computers in general and even programming, tell me what to do and I will do it.
Brighttail wrote:
Wow.. how about just fix the software???
I love the "Cant replicate"
How is it that multiple users on the same platform have issues but it cant be replicated by the R&D with the same hardware? Didnt pay any attention to the uninstall of previous version as this was a clean install with no previous version. Now Im being asked to trash my system again where it took me a few hours to recover with no thanks to the instructions given and make a video of it? Whats in it for me? All I want is working software and its not happening on the RVIE. Glad to see others are able to jump through hoops, do back flips then click their ruby red slippers together 3 time while saying "Theres nothing like working AURA,Theres nothing like working AURA, Theres nothing like working AURA" then being able to launch it without it locking up and do a few changes but nothing that actually does what it should. Come on guys, this is getting really old. There has not been a single version of this that worked completely even on older version with Z170 and X270 boards. Got the same thing that those who are pulling a wizard of Oz now with a few things changing but nothing working as it should. Im a very patient man but 2 years and still nothing? My patience for AURA is done. Im going to leave the board as is and buy a RGB controller to connect to my Aquaero for the rest. NZXT controllers work but they are 5V. Maybe you can hire one of their guys to work on this.
