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AURA SYNC 1.07.35 [Report any issues here]

MasterC
Community Admin
Community Admin
Aura Sync version 1.07.35 is now available.
Download here:
https://www.asus.com/campaign/aura/au/download.html

Release notes:
- Improved support for RTX graphics cards
- Implemented the option to disable in-game lighting effects for Call of Duty Black Ops 4
- ROG Delta headset auto-sync disabled in Aura - no longer necessary to unsync before loading Armoury II.
- Conflict with LiveDash resolved
- Fixed security vulnerabilities

If you experienced installation issues previously, please follow the procedure below:
- Make sure you have updated the firmware for your keyboard & mouse using Armoury.
- Right-click on Setup (not AsusSetup), then Run as administrator to uninstall the old version and remove all cached data.
- Reboot PC.
- Right-click on Setup, Run as administrator to install 1.07.35.
- Reboot PC.
- Right-click on the Aura shortcut icon, Run as administrator to open the Aura application.
- If devices are not showing in the Aura UI, hit the refresh icon.

If you need to report any issues after installing 1.07.35, please remember to mention the following to make debugging faster:
1. The BIOS/firmware version for your hardware.
2. The AURA SYNC products you own and any other 3rd-party lighting software.
3. If a power cycle has made any difference. (Shutdown, power off, unplug power cable for a minute)
4. If you have tried reinstalling Aura or Windows already.
5. Do you have Aura for Graphics Cards installed also. (Please uninstall)
6. Windows Edition, Version, and OS build.
7. If the same issue was present in the previous version(s).
8. State clearly the issue(s) you are experiencing.
Please Include a screenshot of the Aura UI, and any other pictures if applicable.
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
516 Views
470 REPLIES 470

Are ARGB Lights strips (advertised as aura sync compatible) and the lit ROG logo on the Motherboard supposed to be detected by Aura Sync? Mine are not.
😞

ROG Crosshair VIII Dark Hero Header1 Not working with the following Aura effects: Breathing, Strobing, Color Cyble, Rainbow, Starry night, Music, Adaptive Color and Smart
Case Helios don't sync connected in Heade1
KeyBoard Rog Strix Flare side lights don't turn on Music Profile.

Item Version
---- -------
Armoury Crate UWP App 5.0.11.0
ROG Live Service 1.3.12.0
AURA Service (Lighting Service) 3.05.29
Armoury Crate lite service 5.0.8
ASUS AIOFan HAL 1.1.43.0
ASUS AURA Extension Card HAL 1.1.0.13
ASUS AURA Motherboard HAL 1.2.8.0
ASUS Keyboard HAL 1.1.74.0
ASUS Mouse HAL 1.2.0.32
AacDisplay 1.2.20
AacVGA 0.0.4.8
KingstonDram 1.1.12
AURA DRAM Component 1.1.16
ENE RGB HAL 1.1.39.5
ENE_EHD_M2_HAL 1.0.9.6
ENE_QSI_Loki_HAL 1.0.3.0
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.2
Patriot Viper M2 SSD RGB 1.0.6.5
Universal Holtek RGB DRAM 1.0.0.2
WD_BLACK AN1500 1.0.14.0

I Currently have the ROG Dark Hero VIII Wifi and have it paired with the ASUS Ryujin ii and a bunch of phantex fans connected to the included rgb controller. I did a bios update and after that I cant control my fans RGB anymore. I have tried to uninstall Armory crate and such and then reinstall everything but that hasnt worked. Does anyone have any idea on how to fix this?

The only app I have on my systrem is aura, the others have all been removed. Even with the steps below and in the OP, I cannot get this to run. Spent all this $$$ on RGB stuff none of which I can sync and it's really furstrating I cannot get any help.


Itzycharles wrote:
I experience these on a x470-i last weekend. What I did. in my case, was. Update the bios, then the drivers (in case of intel are are 2, amd have 1)

I close ICUE and prevent to auto start. same as other apps that use some kind of light. (Most of my builds i recoment DO NO USE to mamy apps that do the same.

then I uninstall the aura, and then restard. then run the auracleanner (if you read more on the aura post, you can find it) then restart.

then install the aura again. and test.

IF those are ok. load 1 program at the time. the rams on the computers start to work all gpu and board lights works again. But the corsair lisht was fix i can not make changes. (vengance RGB)

for the moment and after testing aside of the usual issues of aura on other function that cause pausing on transitions, and even with NZXT products that is ok with asus aura that does not have any issues of coexist together al are ok.

only icue is the the app that screw out nice board and gpu. AS FAR MY TESTING GOES all are like that.

try my fix and see if that works for you.

Jack_Straw
Level 7
1. The BIOS/firmware version for your hardware.
Maximus IX Formula Z270 BIOS 1301
2. The AURA SYNC products you own and any other 3rd-party lighting software.
mobo & Trident Z DIMMs. Corsair iCue for keyboard only
3. If a power cycle has made any difference. (Shutdown, power off, unplug power cable for a minute)
No effect
4. If you have tried reinstalling Aura or Windows already.
Aura only
5. Do you have Aura for Graphics Cards installed also. (Please uninstall)

6. Windows Edition, Version, and OS build.
Win 10 17763
7. If the same issue was present in the previous version(s).
no
8. State clearly the issue(s) you are experiencing.
Simply won't install. As soon as I click on Setup.exe I get an error. Unhandled Exception Error number : 0x80004005, unspecified error, setup will now terminate

Jack_Straw wrote:
1. The BIOS/firmware version for your hardware.
Maximus IX Formula Z270 BIOS 1301
2. The AURA SYNC products you own and any other 3rd-party lighting software.
mobo & Trident Z DIMMs. Corsair iCue for keyboard only
3. If a power cycle has made any difference. (Shutdown, power off, unplug power cable for a minute)
No effect
4. If you have tried reinstalling Aura or Windows already.
Aura only
5. Do you have Aura for Graphics Cards installed also. (Please uninstall)

6. Windows Edition, Version, and OS build.
Win 10 17763
7. If the same issue was present in the previous version(s).
no
8. State clearly the issue(s) you are experiencing.
Simply won't install. As soon as I click on Setup.exe I get an error. Unhandled Exception Error number : 0x80004005, unspecified error, setup will now terminate


Did you run setup.exe as administrator?
Do you running LiveDash?
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

Djordje
Level 7
Alright, after installing AURA version 1.07.35 I have really two big bugs to report. Both of them are already mentioned above. One is about saving settings. After each restart AURA settings been restarted to default. If I set in Shut Down settings to Off after the restart it been set again to rainbow. Same goes for in game effects. I switch them off but they always go back to on. Really frustrating. Second bug is related to HyperX PREDATOR (HX432C16PB3AK2/16) memory. It's not showing any more in AURA software at all.

1. The BIOS/firmware version for your hardware.
ROG STRIX Z270E GAMING - BIOS Version 1302
2. The AURA SYNC products you own and any other 3rd-party lighting software.
ROG STRIX Z270E GAMING & ROG STRIX 1080 OC, ROG Ryujin 240, ROG Claymore Core, ROG Gladius
3. If a power cycle has made any difference. (Shutdown, power off, unplug power cable for a minute)
Yes, all settings in AURA being restarted.
4. If you have tried reinstalling Aura or Windows already.
Yes.
5. Do you have Aura for Graphics Cards installed also. (Please uninstall)
Nope.
6. Windows Edition, Version, and OS build.
Windows 10 Home, Version 1809, Build 17763.253
7. If the same issue was present in the previous version(s).
No, the RAM was detected fine in version 1.07.22. Also all settings were saved properly before, except In game effect which is implemented with this version.
8. State clearly the issue(s) you are experiencing.
Explained at the top.
78278

Cuna
Level 7
1. The BIOS/firmware version for your hardware.
0802 for XI
1801 for X

2. The AURA SYNC products you own and any other 3rd-party lighting software.
Max XI Hero
Max X Hero

3. If a power cycle has made any difference. (Shutdown, power off, unplug power cable for a minute)
NO

4. If you have tried reinstalling Aura or Windows already.
Fresh windows 10 pro install

5. Do you have Aura for Graphics Cards installed also. (Please uninstall)
NO

6. Windows Edition, Version, and OS build.
10, x64, 17763, pro

7. If the same issue was present in the previous version(s).
Yes, the latest 3 or 4 versions.
Before that everything was ok.
For example, 1.06.17 works fine.
Maybe thats why its recommended in this thread: https://rog.asus.com/forum/showthread.php?101543-SOFTWARE-AURA-Sync-RGB


8. State clearly the issue(s) you are experiencing.
Every single RGB led is stuttering, like lagging.
MB, ram, strix gpu, etc.
Comparable to 3 fps in a game.
Hope you know what i mean.
Before installing AURA everything smooth as butter


Please Include a screenshot of the Aura UI, and any other pictures if applicable.
No need.

1. The BIOS/firmware version for your hardware.
ASUS ROG STRIX Z370-F GAMING Bios Version 1601 - 11. Nov 18
ASUS GeForce GTX 1070 ROG STRIX 8GB Gaming (NVIDIA Driver 417.71) and current Bios

2. The AURA SYNC products you own and any other 3rd-party lighting software.
Lighting_Control_1.07.35 / ASUS GPU Tweak II V1.9.4.4

3. If a power cycle has made any difference. (Shutdown, power off, unplug power cable for a minute)
After deinstalling and reinstalling Lightning Control and a Reboot, the graphic card is missing in AURA.

4. If you have tried reinstalling Aura or Windows already.
AURA yes / Windows no

5. Do you have Aura for Graphics Cards installed also. (Please uninstall)
Uninstalled and everything in cache removed

6. OS build/version.
Windows 10 x64 18.09 Pro

7. If the issue was present in the previous version(s).
Yes

Please Include a screenshot of the Aura UI, and any other pictures if applicable.
No need

8. State clearly the issue(s) you are experiencing.
If I use any version of AURA above 1.06.95 some of the AURA devices don't show up anymore. Even reinstalling some parts from the folder LightingService\aac and not rebooting the OS won't bring them back. Using the version mentioned before, everything is rock stable and every device shows up.

78320

Hobbinho wrote:
1. The BIOS/firmware version for your hardware.
ASUS ROG STRIX Z370-F GAMING Bios Version 1601 - 11. Nov 18
ASUS GeForce GTX 1070 ROG STRIX 8GB Gaming (NVIDIA Driver 417.71) and current Bios



The best option for Z-370 F-Gaming is Aura V1.05.32.02_20180307
It doesn't matter which version of BIOS or NVidia drivers you have.
I have Z370 F-Gaming + GSkill Trident Z RGB + ASUS GTX 1080 Advanced + 5 RGB fans.
Everything is fully synchronized, works smoothly and gives all the available effects.