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Aura creator not picking up light bars

Troebel58
Level 7
Hello

I have the G731GV (the laptop with the light bars underneath). A couple weeks ago, I used Aura creator to change the lights and everything worked.
A couple days ago, wanted to make a new lightsetting but the white bars, used to select the lightbars, didn't show up. Now I have reset my laptop and installed everything back on it and it still doesn't show my lightbars (and the visual feedback for changing my fansettings by using the button are now also gone).

Does anyone know how to fix this?

Thanks in advance

Helder

Update: I tried just configuring my keyboard. but all of the lights go off. So nothing of AURA Creator works.
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