02-27-2018 04:35 AM
02-28-2018 09:36 AM
03-01-2018 02:43 AM
03-10-2018 05:01 PM
AURA has stopped working. -_-
Had trouble from previous version, too.
Can anybody help me? Thanks,
03-01-2018 10:19 AM
03-01-2018 10:26 AM
03-01-2018 12:38 PM
03-01-2018 01:21 PM
03-01-2018 02:22 PM
03-04-2018 08:40 AM
03-04-2018 09:59 AM
Carbonicdk wrote:Try to uninstall once more.
My Aura just stopped working. When I can get the application to start it shows only LED strip and GFX card but not motherboard and memory, changing the settings do nothing.
Upon investigation I believe it's because "atkexComSvc.exe / AXSP / ASUS Com Service" crashes every time Windows starts or even if I manually try to start it. In the event viewer it looks like:
Faulting application name: atkexComSvc.exe, version: 22.214.171.124, time stamp: 0x5a4e3d74
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0xc18
Faulting application start time: 0x01d3b3d52fcfeb70
Faulting application path: C:\Program Files (x86)\ASUS\AXSP\4.00.01\atkexComSvc.exe
Faulting module path: unknown
Report Id: dda50b13-6c92-45c8-a1d0-23f251d2f542
Faulting package full name:
Faulting package-relative application ID:
Tried going back to the previous Lighting_Control_1.05.32.02 version for my Z370-E motherboard but same thing. Reinstalling this version. Trying to manually start the 4 different versions of AXSP I had in C:\Program Files (x86)\ASUS\AXSP\ all resulted in the same thing.
I then tried completely uninstalling Aura and concentrating on getting AXSP / atkexComSvc.exe to work which is where I'm at now. Have ruled out other software as the issue by seeing it happens after a safe boot and a clean boot. Harddrive reports no errors, Windows 10 Pro 64bit is fine and reports no errors using sfc /scannow.