02-02-2018 08:49 AM
02-02-2018 04:37 PM
02-04-2018 06:24 PM
GeneralT001 wrote:
So I spoke with ASUS and they had me unplug the 12pin power to the MB, remove the video card and take the battery out - all to no avail as the MB LED light is still out and the MB isn't available in Aura (greyed out).
The only time I get any indication of a light in the RGB on the MB is when I initially turn the power of the PSU on - the RGB light flickers for an instant and that's it. I've had the MB for less than a week and it did initially work but now doesn't and as I mentioned it is greyed out and unavail in the Aura software.
It is turned on in the BIOS (0606) and I do have the latest BETA Aura.
ASUS thinks I need to send the board in for repair but I don't want to be without a computer for weeks - can't they just send me a new MB with an RMA to send back the defunct one?
02-05-2018 08:41 AM
AkaNe@Asus wrote:
Check the following.
- Reboot your system and enter the BIOS. Open the main tab and check the field “LED EC”. Does a text is written in front?
- YES, then go to Advanced -> Onboard Devices configuration -> RGB LED Lighting -> Make sure it’s ON
- NO, shut down your computer and check that the LED connector is properly plugged. Depending on your motherboard model, the connector is differently located.
Which version of AURA are you using?
Do you have any other lighting software installed?
You can try to do a clean install of Windows to get them back on.
02-06-2018 06:39 PM
GeneralT001 wrote:
Hi,
In the BIOS it shows the following wrt EC:
- EC Version - MBEC-Z370-0201
- LED EC Version - AUMA0-E6K5-0104
- LED EC2 Version - AULA1-S072-0203
The light is "On" in the BIOS.
I am using the latest Beta release 1.05.32.02 but have also tried .28 release. Both don't work.
02-07-2018 08:51 AM
02-07-2018 09:31 AM
matija. wrote:
can you please provide a download link, thank you!
02-13-2018 04:38 AM
AkaNe0 wrote:
Check the following.
- Reboot your system and enter the BIOS. Open the main tab and check the field “LED EC”. Does a text is written in front?
- YES, then go to Advanced -> Onboard Devices configuration -> RGB LED Lighting -> Make sure it’s ON
- NO, shut down your computer and check that the LED connector is properly plugged. Depending on your motherboard model, the connector is differently located.
Which version of AURA are you using?
Do you have any other lighting software installed?
You can try to do a clean install of Windows to get them back on.