Asus Aura 1.07.71 not opening

[Dreadnaught503]

I installed the new version of Asus Aura today ( Version 1.07.71 ) and the app doesn't open and i get an error saying " Error Asus Aura is currently unavailable. please close Aura and check if Aura is installed and started properly." Obviously Asus Aura is installed and obviously it didn't start properly because of this error. I'm very fed up with Asus's lack of attention to detail. This crappy software hardly works correctly most of the time, I have been having nothing but problems on and off with Asus Aura the whole time i have owned my Asus motherboard for almost a year. Is asus Aura not compatible with X99 Intel motherboards ? Why doesn't Asus make their RGB software Compatible with other RGB software ? I don't understand whats so hard for Asus to fix this RGB software that always has issues. I have a Asus ROG Ramapage V Edition 10 motherboard and I'm using Corsair Icue software to control different Corsair products in my PC.

[Codyksp1]

First of all the registry keys she names don't exist and never have on my system at least.
Second, that procedure doesn't work. Even fully uninstalling AURA and reinstalling it doesn't work.

[KILLER_K]

And that is the biggest issue with their software. Some get a full install, some get half and some barely get any proper files installed. Looks like they are just using old install files over and over. Instead of actually making new ones that work at this point and time. Mine has been broken since I bought my new motherboard. After looking through it has been broken for a while. Perhaps Asus should hire some better and more capable programmers. As they have been doing a terrible job for a decade now with this bad software.

Codyksp1 wrote:
First of all the registry keys she names don't exist and never have on my system at least.
Second, that procedure doesn't work. Even fully uninstalling AURA and reinstalling it doesn't work.

[marti77]

I have the same problem with aura not working after win10 1909 uppdate and i wait for the uppdate.
Its not the worst issue because last time a had to do a clean windows install to get it to find memory.
All mobo and case manufacture has crappy rgb software so no suprise about this.

[SimDuch]

What I did to make it works after 1909 is the following:
Uninstall Aura
Remove that LastProfile.xml file as mentionned is the folder C:\Program Files (x86)\LightingService
Clean using CCLeaner or else and reboot
Install Aura, uninstall the Lighting and keep Aura. Install back just the Lighting ****ty thing and voila...

[Codyksp1]

This software is STILL not working, even after nuking it from space.
There is STILL no answer from Asus or any update to the software either.

When will this be fixed?

I have literally uninstalled and deleted every last trace of Aura and when I reinstall it the same error pops up.

[Codyksp1]

So after some searching I found a solution to the problem.

In the Lighting_Control_1.07.71 folder you'll find LightingService\aac. In this folder are a ton of executables for different RGB products.
You need to run every one of these executables and uninstall them, then clean your registry with CCleaner and reboot.

After that reinstall Aura, reboot again and everything should be working as before. This crappy software doesn't clean up after itself properly.