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Asus Armoury Crate software not installing

iridule
Level 7

ROG Strix G15CX
Windows 11 23H2
Asus Armoury Crate Installer fails both the Full Installer and lite installer. Once the app is uninstalled there seems to be no way to install it again. I Have Gotten various errors due to install; system is busy, install failed etc... The only way I seem to get any progress is using uninstall tool, try to re-install again with full offline installer then let it fail. Then use lite (online) installer it will get to a setup screen then continue install then also fail. One would expect a program by the name as the manufacture of a computer should at least install on that computer.  I have tried installing in safe mode as well with no better outcome.  Screenshot 2025-01-20 083429.png
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1 REPLY 1

iridule
Level 7

Okay So after trying so many things I am not sure what fixed it, I think there may be a special version for this desktop as I had to download ArmouryCrate&AuraCreatorInstaller_V3.2.9.1_15352_1_4.zip under my pcs page "

Product support for G15CX" I also ran sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth I also tried a clean boot of windows disabling all non windows services. I tried the full installer and lite installer with no success. Finally I tried re-installing the current 23H2 Windows update" the installer for Asus Armoury Crate finished and it worked  but gave other errors during installing various components, then eventually even though It gave errors Aurora wallpaper appeared and it was able to be enabled. Not sure what caused all this headache it took 3 days to install, something is wrong with the installer I think.  So I am wondering if it is the installer here https://www.asus.com/us/supportonly/armoury%20crate/helpdesk_download/ that DOES NOT WORK. Maybe it has to be this installer https://www.asus.com/us/supportonly/g15cx/helpdesk_download/ ? Now even though everything seems installed the overclock settings do not appear properly, no GPU option it just shows fan control under CPU even though overclock settings are unlocked in the BIOS... so still things are broken in the program it seems. I will uninstall and try to reinstall again. Update : after uninstalling and reinstalling on 23H2 (repair version of Windows) going into BIOS and unchecking armoury crate monitor as well as disabling/ re-enabling allow overclock. It finally works again in Armoury Crate, this must be an issue with 23H2 and ASUS software. It took three days of fiddling with so many methods and still I'm confused as to what worked. It would be nice for someone at Asus to give some notes about current compatibility.

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