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Asus AI Suite3 Access Violation on a fresh install ROG Maximus Z790 Extreme

dbottoms
Level 9

Hello, I've a fresh install of AI Suite3 from Armory Crate on a new ROG Maximus Z790 Extreme and I'm seeing random but often Access violation error messages, the photo below is from the past 2 hours.  All software, Windows updates, and BIOS (1402) is up to date and the PC is freshly rebooted this morning.  AI Suite Dual Intelligent Processors 5 2.03.24, and System Info 2.03.10.  Any ideas how to begin to address this issue?

 

  WhatsApp Image 2023-10-21 at 16.05.59_4f7dc580.jpg

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44 REPLIES 44

inge70
Level 13

@corb06

install AiSuite 3.03.28 from @MasterC's post, then this error message is gone.
Should work for you too

Intel Core i7 13700K / AiO Fractal Design Lumen S36 v2 RGB / Asus Rog Strix Z790-F Gaming WIFI / Corsair Dominator Platinum DDR5-5600 64GB (4x 16GB) / Asus TUF RTX 4070 ti OC / 4x Samsung 980 pro 1TB / Seasonic Prime GX 850 W Gold / Fractal Design Meshify 2 Lite RGB Black TG Light Tint / Monitor AOC Q27G2S/EU (WQHD)

kzneft
Level 7

Same error on mine.  I have a Asus ProArt Z690-Creator.  It started happening on mine when I overclocked only 5%.  Can't make it go away now.

Kzneft, I really do recommend the earlier post:  Install AiSuite 3.03.28 from the link from @MasterC.  It works!

That worked !  Thank you.  Been running it for about a week now and no more errors!

I just came back here to say, that I was frustrated by the errors and this solution worked for me. Thank you 🙂

MasterC
Community Admin
Community Admin

You should be able to get rid of the error but installing V3.03.28. If issue persists then suggest to not OC. Unstable is unstable, even if it's only 5%.

_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

ENARDO88
Level 7

I have the same issue. with my new rig "z790" maximus hero 13900k ect, and the same thing with my last rig "x99" 5930k ect.

Let me know when a fix is implemented please

Install AiSuite V3.03.33 from your motherboard's support site. Then the error is gone.

Intel Core i7 13700K / AiO Fractal Design Lumen S36 v2 RGB / Asus Rog Strix Z790-F Gaming WIFI / Corsair Dominator Platinum DDR5-5600 64GB (4x 16GB) / Asus TUF RTX 4070 ti OC / 4x Samsung 980 pro 1TB / Seasonic Prime GX 850 W Gold / Fractal Design Meshify 2 Lite RGB Black TG Light Tint / Monitor AOC Q27G2S/EU (WQHD)

MME007
Level 7

I also have the exact same error on a TUF Gaming Z790, brand new computer, new Windos 11, 2x24 Gb Corsair, i7 14thgen, no overclocking, exception made of the RAm at 5800 MT/s

Then it's time to update AiSuite3. Namely on v3.03.33. This fixed the error itself.
See the support page for your mainboard or ArmoryCrate, if installed.

Intel Core i7 13700K / AiO Fractal Design Lumen S36 v2 RGB / Asus Rog Strix Z790-F Gaming WIFI / Corsair Dominator Platinum DDR5-5600 64GB (4x 16GB) / Asus TUF RTX 4070 ti OC / 4x Samsung 980 pro 1TB / Seasonic Prime GX 850 W Gold / Fractal Design Meshify 2 Lite RGB Black TG Light Tint / Monitor AOC Q27G2S/EU (WQHD)