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dbottoms · ‎10-21-2023

Hello, I've a fresh install of AI Suite3 from Armory Crate on a new ROG Maximus Z790 Extreme and I'm seeing random but often Access violation error messages, the photo below is from the past 2 hours. All software, Windows updates, and BIOS (1402) is up to date and the PC is freshly rebooted this morning. AI Suite Dual Intelligent Processors 5 2.03.24, and System Info 2.03.10. Any ideas how to begin to address this issue?

inge70 · ‎10-27-2023

Dito, I also have exactly this error.

Asus said it was a corrupt installation and that everything should be reinstalled cleanly. So everything was new and lo and behold, the error came back. So I think it's a bug in AiSuite3. Let's see when they fix it. But I don't have any restrictions. This message is just annoying.

PS:

I've reinstalled everything several times now, including Windows 11. Nothing changed. But I am in contact with Assus support and it will be interesting to see what comes of it.

Intel Core i7 13700K / AiO Fractal Design Lumen S36 v2 RGB / Asus Rog Strix Z790-F Gaming WIFI / Corsair Dominator Platinum DDR5-5600 64GB (4x 16GB) / Asus TUF RTX 4070 ti OC / 4x Samsung 980 pro 1TB / Seasonic Prime GX 850 W Gold / Fractal Design Meshify 2 Lite RGB Black TG Light Tint / Monitor AOC Q27G2S/EU (WQHD)

1800JD · ‎11-01-2023

Would love to hear what they say, whenever you get that response!

MasterC · ‎11-01-2023

I would say - thanks for coming back to let me know that the solution I provided worked out for you. 😄

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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

MasterC · ‎10-29-2023

As a temporary solution you can download V3.03.28 (available from the Formula support page), an updated version for the Extreme will be made available soon.

_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

dbottoms · ‎11-02-2023

Confirming MasterC's solution does indeed work. I didn't even need to uninstall the previous AI Suite 3. I just ran the installer and voila 3.03.28 works!! I haven't seen the annoying memory message for a while now. Thank you!!

Alex141 · ‎12-05-2023

Hi Master C,

Does this fix also work for a TUF GAMING Z690-PLUS WIFI D4? I'm experiencing the same problem.

P.S. Yes, it worked. Many thanks!!

MasterC · ‎12-07-2023

You can try this one - V3.03.33:

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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

Ruben · ‎12-10-2023

Hi does this also apply to strix z690-e been getting this as well im on the version that the boards support page lists

inge70 · ‎12-10-2023

Yes, you can also use the new version from here.

Intel Core i7 13700K / AiO Fractal Design Lumen S36 v2 RGB / Asus Rog Strix Z790-F Gaming WIFI / Corsair Dominator Platinum DDR5-5600 64GB (4x 16GB) / Asus TUF RTX 4070 ti OC / 4x Samsung 980 pro 1TB / Seasonic Prime GX 850 W Gold / Fractal Design Meshify 2 Lite RGB Black TG Light Tint / Monitor AOC Q27G2S/EU (WQHD)

jkbarberjr · ‎10-30-2023

I have the same problem with the ROG STRIX Z790 - F GAMING WIFI, I HAD 15 OF THOSE ERRORS YESTERDAY

Asus AI Suite3 Access Violation on a fresh install ROG Maximus Z790 Extreme