Asus AI Suite3 Access Violation on a fresh install ROG Maximus Z790 Extreme

[dbottoms]

Hello, I've a fresh install of AI Suite3 from Armory Crate on a new ROG Maximus Z790 Extreme and I'm seeing random but often Access violation error messages, the photo below is from the past 2 hours.  All software, Windows updates, and BIOS (1402) is up to date and the PC is freshly rebooted this morning.  AI Suite Dual Intelligent Processors 5 2.03.24, and System Info 2.03.10.  Any ideas how to begin to address this issue?

 

[inge70]

Which AiSuite version do you use?  randomly 3.03.17?

[inge70]

I have been testing AiSuite 3.03.28 since October 30th, 2023 and so far the error has no longer appeared. AiSuite 3.03.28 is running smoothly so far. Thanks to @MasterC for the new AiSuite3 version.

[Spyder6052]

same issue on the z790 strix.... its annoying as F*** and pretty poor form for not fixing the issue

[inge70]

Install AiSuite 3.03.28 from the link from @MasterC.
Then this error message should no longer appear for you.

[HellS1gn]

Hello guys i can confirm that the newer version mentioned above removes the problem since i downloaded it form the formula drivers , thanks to @MasterC for the fix, its sad that we have to serch in other MB drivers for fixes ... 

[MasterC]

Please note the version may be slightly different for each motherboard, this is a temporary solution. The download will be available for your specific motherboard soon after testing. The solution is generally not a matter of trying to find the same download from another product. 

[sude77]

Experiencing an "Access Violation" error with Asus AI Suite 3 on a fresh install of the ROG Maximus Z790 Extreme motherboard can be frustrating, but there are some steps you can take to address this issue, Reinstallation, Compatibility, Run as Administrator.

Thanks Guys.  Reels Saver 

[dbottoms]

Hi Sude77, just wanting to confirm that Reinstalling in Compatibility mode and/or doing so as an admin does NOT resolve the issue.  I'm about to test the install of the version MasterC recommended to see if it resolves the issue though.  I'll do so as a normal user and report back.  But others have already reported that MasterC's suggestion does work.  So I'm optimistic.

[inge70]

@sude77 

Your suggestion to reinstall everything and run it as admin under compatibility mode didn't help. I have completely reinstalled Windows and everything several times. Installed and ran AiSuite 3.03.17 as admin. The error still came back. Only with AiSuite 3.03.28 did this message disappear and the error was fixed.

So MasterC's tip helped.

[corb06]

Same problem here, fresh Windows 11, AI Suite and Armory Crate install on my brand new Asus Z790-A Gaming Wifi board. 

Running AI suite downloaded from website yesterday. ASUS_AI_Suite_3_V3.03.17_WIN11_64-bit