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Asus AI Suite3 Access Violation on a fresh install ROG Maximus Z790 Extreme

dbottoms
Level 9

Hello, I've a fresh install of AI Suite3 from Armory Crate on a new ROG Maximus Z790 Extreme and I'm seeing random but often Access violation error messages, the photo below is from the past 2 hours.  All software, Windows updates, and BIOS (1402) is up to date and the PC is freshly rebooted this morning.  AI Suite Dual Intelligent Processors 5 2.03.24, and System Info 2.03.10.  Any ideas how to begin to address this issue?

 

  WhatsApp Image 2023-10-21 at 16.05.59_4f7dc580.jpg

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1 ACCEPTED SOLUTION

Accepted Solutions

MasterC
Community Admin
Community Admin

As a temporary solution you can download V3.03.28 (available from the Formula support page), an updated version for the Extreme will be made available soon.  

_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

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41 REPLIES 41

dbottoms
Level 9

By the way, screenshots of the CPU-Z CPU and Memory Pages.  I'm not overclocking.  I have 2 DIMM DDR5 installed in slots 2 and 4.image.png

image.png

1800JD
Level 7

Same thing is happening to me, have you found a solution?

Nothing yet.  That's one of the let downs of the Asus forum, they've got no guru's active trying to help customers out.

 

Keshka
Level 8

Exact same error on a Maximus Z790 Hero. No overclocking or any setting changed from stock install. Windows 11 is current and all drivers are current, it's a fresh install.  Crucial Crucial Pro 64GB (2 x 32GB) DDR5 5600 (PC5 44800) Desktop Memory Model CP2K32G56C46U5. A pair of Crucial 2T M.2 SSD's, ASUS ROG Strix GeForce RTX 4090 with an Intel Core i9-13900F Desktop Processor 24 cores.

HellS1gn
Level 8

I am getting the same error when gaming and its anoying as hell. 

13th Gen Intel® Core™ i9-13900K / Asus ROG MAXIMUS Z790 APEX /3x KINGSTON SFYRS1000G / AIO ROG STRIX LC II 360 / MSI GeForce RTX 4080 Suprim X / 2x Kingston Fury KF556C36-16

HellS1gn
Level 8

Also to mention i did a clean install of the Ai suite 3 after removing it with the cleaner provided by asus this didnt helped.

13th Gen Intel® Core™ i9-13900K / Asus ROG MAXIMUS Z790 APEX /3x KINGSTON SFYRS1000G / AIO ROG STRIX LC II 360 / MSI GeForce RTX 4080 Suprim X / 2x Kingston Fury KF556C36-16

I confirm I've also ran multiple clean-sweep of AI Suite3 and of the ASUS Armoury Crate.  It behaves completely the same and makes no difference.

Keshka
Level 8

HAH! Email says "A reply to a topic you are following has been accepted as a solution!"

I think not. This is a programming error from ASUS. Not system nor configuration related. Bug plain an simple and needs fixed.