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Armoury Crate - Missing LiveDash OLED Configuration

shiranai
Level 7

I have a X299 Prime Deluxe motherboard with a LiveDash OLED screen underneath the CPU socket.
Today, I have updated Armoury Crate to the latest available version and the configuration option for that tiny screen is gone.

I have already tried reinstalling Armoury Crate with the Uninstaller tool to no avail, the option is now gone. 

Is there a solution for this? Is it a known issue? 

269 Views
2 REPLIES 2

shiranai
Level 7

Sorry, realize I should've posted this in the Armoury Crate forums.

Pingu_ROG
Community Agent

Hi there,

The software is sending commands to the motherboard but receiving error responses. To investigate further, could you please provide:

  1. A screenshot of your BIOS Advanced Mode

  2. A USB Device Tree Viewer log

This will help us check why the LiveDash OLED configuration is missing in Armoury Crate.

 

The screenshot of BIOS that includes LED EC version

9k.png

 

The log of USB Device Tree Viewer Download USB Device Tree Viewer: USB Device Tree Viewer - Download (lo4d.com) Launch it and click File > Save Text Report to save the log