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AISuite fails to start after Windows update KB4056892 (Intel vulnerability patch)

PerpetualCycle
Level 13
It fails to start with "The Sever Threw an Exception" Error box.

The services and AISuite executable appears to be actually running, but the AISuite GUI does not start.

Please fix Asus (should have been on top of this I would think).

ROG Dark Hero Z790 | 13900KS @5.7 GHz | g.skill 2x48GB 6800 MT/s | ROG Strix 4070 Ti | EK Nucleus 360 Dark | 6TB SSD/nvme, 16TB external HDD | 2x 1440p | Vanatoo speakers with Klipsch sub | Fractal North XL case
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266 REPLIES 266

xfullboost
Level 7
I too am experiencing Ai Suite II problems. Since updating Windows 10 with KB4056892 the program will no longer open.

Maximus IV Extreme-Z (Intel z68)

If an update ever comes for Ai Suite 2, where will it be posted and how can I be notified?

xfullboost wrote:
I too am experiencing Ai Suite II problems. Since updating Windows 10 with KB4056892 the program will no longer open.

Maximus IV Extreme-Z (Intel z68)

If an update ever comes for Ai Suite 2, where will it be posted and how can I be notified?

Bookmark this thread. I will time to time, I will also check other sources, if someday we have the update, and no one writes here, I will.

falcon291 wrote:
Bookmark this thread. I will time to time, I will also check other sources, if someday we have the update, and no one writes here, I will.


Thank you for that. I'll be watching the thread too. I hope Asus watching too.
| Asus Sabertooth X79 | Core i7-3930K @4600Mhz | 16GB Teamgroup Vulcan @2400Mhz 11-13-12-20-1 | Creative Recon3D Fatal1ty Professional |
| Radeon R9 Fury X @1100/1000Mhz | Samsung 830 64GB + 840 250GB + F3 500GB | Cougar Vortex HDB x11 | Cougar SX 700W | Cougar Panzer |

LionS7 wrote:
Thank you for that. I'll be watching the thread too. I hope Asus watching too.


Well they are now responding to customer emails however they clearly don't understand the issue with AI Suite II.

I would still recommend that people email to ASUS support as this appears to be monitored now.

ONtheEDGE
Level 7
I hope Asus will find way to fix it. I would love working version of AI Suite for my P9X79 PRO and P8P67 DLX.

ONtheEDGE wrote:
I hope Asus will find way to fix it. I would love working version of AI Suite for my P9X79 PRO and P8P67 DLX.


And again - Sabertooth X79 here. Im posting almost every day in this thread.
| Asus Sabertooth X79 | Core i7-3930K @4600Mhz | 16GB Teamgroup Vulcan @2400Mhz 11-13-12-20-1 | Creative Recon3D Fatal1ty Professional |
| Radeon R9 Fury X @1100/1000Mhz | Samsung 830 64GB + 840 250GB + F3 500GB | Cougar Vortex HDB x11 | Cougar SX 700W | Cougar Panzer |

Goes to show this company has NO compassion when dealing with their customers, except for those who have brand new boards....but, in 3 yrs, i bet $1000 on it, that AI suite 3 will no longer be of use because it will reach its " EOL" like suite 2 has.
Just another fine example of corporate greed and screw the customers.
I used to talk highly about Asus. Not after this an showin no compassion. I will say to anyone who asks me who do i recommend? Answer "boycott Asus, they dont give a sh*t about you after 3 yrs!"
Sending my 1080's back....screw you Asus!

Master_Wraith wrote:
Goes to show this company has NO compassion when dealing with their customers, except for those who have brand new boards....but, in 3 yrs, i bet $1000 on it, that AI suite 3 will no longer be of use because it will reach its " EOL" like suite 2 has.
Just another fine example of corporate greed and screw the customers.
I used to talk highly about Asus. Not after this an showin no compassion. I will say to anyone who asks me who do i recommend? Answer "boycott Asus, they dont give a sh*t about you after 3 yrs!"
Sending my 1080's back....screw you Asus!


i feel same. I bought one of most expensive motherboards at that time and right now im f****d cuz ASUS wont get me a update.

Matuzz
Level 8
Is there a need to use the AI Suite 3 cleaner when upgrading to the latest version 3.00.13?

Koutport
Level 10
geneo wrote:
It fails to start with "The Sever Threw an Exception" Error box.

The services and AISuite executable appears to be actually running, but the AISuite GUI does not start.

Please fix Asus (should have been on top of this I would think).


Hello guys
I have the same problems with AI...
All of us we trust ASUS and ROG for our stuff!
Please be patient ! ASUS company will find the solution! Its a big company!
Thanx
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