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AiCharger.sys / Incompatible driver / Memory Integrity Windows 11

pacificstorm
Level 7
Hi all,

I tried to enable Memory Integrity. Unfortunately I can't because AICharger.sys is classified as an incompatible driver.
So I uninstalled AI Suite 3 where AICharger is a part of (according ASUS Support). AiCharger.sys still remains in C:\Windows\SysWOW64\drivers.
Now I followed a couple of suggestions from several forums:

  • Installing AICharger and uninstalling with Revo
  • Change Registry
  • Delete AICharger.sys manually
  • and so on

Nothing helped.
My last step was to contact ASUS Support. I gave them all the information as listed above. Here are their answers:

1st Answer ASUS Support:
Ai Charger+ is part of AiSuite 3, so if the app continues to be incompatible with that Windows 11 feature, AiSuite 3 will have top be uninstalled completely.


My Answer:
As I said, AISuite 3 is completely uninstalled. I used Revo Uninstaller.
But AiCharger.sys still exists in C:\Windows\SysWOW64\drivers. Deleting it causes a deactivation of all USB ports.


2nd Answer ASUS Support:
Please try to delete that driver, restart the OS and reinstall the Chipset driver. If you still have the same issue, it could be a compatibility error with the OS. In this case you will have to wait for a new OS update or try to speak with Microsoft support for assistance.


My Answer:
And that is the problem. How to uninstall the driver when the app is already uninstalled?
I can’ t delete it manually as there are Registry entries which are pointing to the driver.


3rd Answer ASUS Support:
We do not have information about the OS functions and features. If that feature of Windows 11 is not working we kindly recommend contacting Microsoft Support for assistance. We can only recommend a fresh reinstall of the OS at this point.
We hope that the given information will be useful and we wish you a great day.


So, they tell me to contact Microsoft, to ask them how to get rid of ASUS Software.

Maybe you guys have an idea to solve this issue.

Cheers
17,881 Views
11 REPLIES 11

FahKingNut
Level 7

The only way I could "fix" the problem was with a BIOS update.

FahKingNut
Level 7

And I was totally WRONG.
 
It turns out that the AiCharger.sys thing reappears when you turn on CPU Virtualization, which you need if you're running the Android emulator in Win 11.  But, doing this makes "Memory Integrity" off by default, 'causing an alert in Window Security.  Huge Catch 22 here.
 
So, it's basically a "pick your poison" of error message or don't use built in android emulation.