Hi all,
I tried to enable Memory Integrity. Unfortunately I can't because
AICharger.sys is classified as an incompatible driver.
So I uninstalled AI Suite 3 where
AICharger is a part of (according ASUS Support). AiCharger.sys still remains in C:\Windows\SysWOW64\drivers.
Now I followed a couple of suggestions from several forums:
- Installing AICharger and uninstalling with Revo
- Change Registry
- Delete AICharger.sys manually
- and so on
Nothing helped.
My last step was to contact ASUS Support. I gave them all the information as listed above. Here are their answers:
1st Answer ASUS Support:
Ai Charger+ is part of AiSuite 3, so if the app continues to be incompatible with that Windows 11 feature, AiSuite 3 will have top be uninstalled completely.
My Answer:
As I said, AISuite 3 is completely uninstalled. I used Revo Uninstaller.
But AiCharger.sys still exists in C:\Windows\SysWOW64\drivers. Deleting it causes a deactivation of all USB ports.
2nd Answer ASUS Support:
Please try to delete that driver, restart the OS and reinstall the Chipset driver. If you still have the same issue, it could be a compatibility error with the OS. In this case you will have to wait for a new OS update or try to speak with Microsoft support for assistance.
My Answer:
And that is the problem. How to uninstall the driver when the app is already uninstalled?
I can’ t delete it manually as there are Registry entries which are pointing to the driver.
3rd Answer ASUS Support:
We do not have information about the OS functions and features. If that feature of Windows 11 is not working we kindly recommend contacting Microsoft Support for assistance. We can only recommend a fresh reinstall of the OS at this point.
We hope that the given information will be useful and we wish you a great day.
So, they tell me to contact Microsoft, to ask them how to get rid of ASUS Software.
Maybe you guys have an idea to solve this issue.
Cheers
