cancel
Showing results for 
Search instead for 
Did you mean: 

AI Suite III keeps crashing

stumpy6317
Level 7
As title says really. This is what event viewer says.
Faulting application name: DipAwayMode.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f3b2a
Exception code: 0xc0000409
Fault offset: 0x000b3e28
Faulting process ID: 0x10c8
Faulting application start time: 0x01d114c7a260e74b
Faulting application path: C:\Program Files (x86)\ASUS\AI Suite III\DIP4\DIPAwayMode\DipAwayMode.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report ID: 94b1802d-e710-4e5d-b00c-92f7284000bb
Faulting package full name:
Faulting package-relative application ID:

As well as this
Fault bucket , type 0
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: DipAwayMode.exe
P2: 0.0.0.0
P3: 00000000
P4: KERNELBASE.dll
P5: 10.0.10240.16384
P6: 559f3b2a
P7: 000b3e28
P8: c0000409
P9: 00000015
P10:

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_DipAwayMode.exe_19792344bece9c8df2ed7fefb9e8aaa2fd349_c7722fa0_19d8418d

Analysis symbol:
Rechecking for solution: 0
Report ID: 5d9fcc18-88ac-49d3-8e98-814e0023b0f1
Report Status: 4
Hashed bucket:

Any help would be helpful. I only use AI Suite III to control my fans.
479 Views
6 REPLIES 6

DamianStr
Level 8
I have the Maximus viii Extreme and my Ai Suite 3 crasht too he crash after 3 a 5minutes I hope the will Fix it in the new version but the rest of AI Suite works fine for me but only that crash is annoying

DamianStr wrote:
I have the Maximus viii Extreme and my Ai Suite 3 crasht too he crash after 3 a 5minutes I hope the will Fix it in the new version but the rest of AI Suite works fine for me but only that crash is annoying


Same problem here with same motherboard and latest bios (1701 at the moment)

Vlada011
Level 10
I had problems with AI Suite. Suddenly after Windows Boot my mouse stay locked next 2-3 minutes.
If I remove him from USB Ports no sound at all as always during disconnecting from USB Ports.
I immediately know that probably AI Suite make some mess and USB software inside and after I uninstall everything back on normal.
I think ASUS should pay more attention because lot of people complain on AI Suite.
Simply make problem sometimes for normal computer working.

AI Suite 3 crashes on my Maximus 8 Impact after about 3-5 minutes also (windows 10 x64). Latest version and latest BIOS.

Vlada011
Level 10
if you don't need AI Suite I recommend to avoid him.
I look on that somehow as NVIDIA Experience... I didn't had real reason for installation, more because he exist and than can stay installed.
But when he lock me mouse 2 weeks after installation I decide to remove him and clean with AISuite cleaner.

Sect
Level 7
never had a working version of this software and have instead opted to do everything in the UFEI. Save yourselves the hassle imo.