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AI Suite causes blue screen in Win10 after login

doubledragoncc
Level 7
Hi

I have a new Maximus XI Code and if I install AI Suite I often get a Blue Screen with the IOMaps64.sys (AI suite file) error.

If I uninstall AI suite, no blue screen.

Please help I cant use AI suite and the software installed with it

DD
40,940 Views
45 REPLIES 45

Duncandg wrote:
MSI Afterburner can give problem with AI Suite ?


I've never used the MSI Afterburner, but you can give it a try. Just remove it for a couple of days to see if it's getting better.

qwertz
Level 9
Msi afterburner has been reliable software , even old version work fine...

FOr me deleting under sys32 the iomap64 didnot fix and file was auto recreated.
I searched all c drive for all occurences of the file and deleted all. No errors were shown on aisuite launch to indicate something was missing.
Only gpu config tab was lost from aisuite and pc boots reliable now...
Asus does not seem to be testing their software.
Would save many years of collective time if asus tested their software before relasing.
Also product reviewers cant be fully trusted , they may be biased or dont test enough to get to bugs.
https://rog.asus.com/forum/showthread.php?91058-Aisuite-crash
Will the forum bugs get fixed?

panzlock
Level 12
I switched from GPUTweak II to MSI AB and can confirm there are no issues between AB and Ai Suite III. MSI AB also allows you to turn off certain monitoring functions so they don't conflict with Ai.

As for monitoring your hardware I strongly recommend you do so with HWiNFO. It is both more consistent and accurate.
I'd like to deploy my troops in her country.

chevell65
Level 12
You guys getting the BSOD's related to the AI Suite software might want to install the newest version of Intel MEI drivers 11.6.0.1026 which were just added 3-2-2017 and made specifically for Z270, they are at Softpedia.
Go to bottom of page for download link. http://drivers.softpedia.com/get/MOTHERBOARD/Intel/ASUS-PRIME-Z270-A-Intel-ME-Driver-11-6-0-1026.sht...

chevell65 wrote:
You guys getting the BSOD's related to the AI Suite software might want to install the newest version of Intel MEI drivers 11.6.0.1026 which were just added 3-2-2017 and made specifically for Z270, they are at Softpedia.
Go to bottom of page for download link. http://drivers.softpedia.com/get/MOTHERBOARD/Intel/ASUS-PRIME-Z270-A-Intel-ME-Driver-11-6-0-1026.sht...



Which setup do you use? Asussetup.exe ? Setupme.exe ? Asussetup.exe under hotfix_x64 ? So many.

wuudogg wrote:
Which setup do you use? Asussetup.exe ? Setupme.exe ? Asussetup.exe under hotfix_x64 ? So many.


I'm still on Z97 so the MEI drivers for me were a slightly different version although the version I used did list Z270 as compatible, the link I posted seems to be made specifically for Z270.

Updating the MEI drivers ended all AI Suite related crashes instantly for me.

I thought I'm the only one who had problem with BSOD and AI Suite 3.
Hmmm...
Next time I should go to Mobo's brand forums before I choose with brand should I buy.

khacpm wrote:
I thought I'm the only one who had problem with BSOD and AI Suite 3.
Hmmm...
Next time I should go to Mobo's brand forums before I choose with brand should I buy.


All boards have issues but most problems are easily fixed by following directions to update drivers.

Same here! Got my Maximus IX Formula 3 days ago. After installion of AI Suite 3 and restart Bsod.
Everything is in newest Version. And I've tried the MEI driver posted here. But still BSod's. The removed the AI Suite 3
and everything is working perfectly. But I want to use it. The problem has to be with the DIP 5. When i install the AI Suite without the DIP 5
it is working, but I want to use the DIP5. Asus needs to solve the issue very quick please!*

RNeon wrote:
Same here! Got my Maximus IX Formula 3 days ago. After installion of AI Suite 3 and restart Bsod.
Everything is in newest Version. And I've tried the MEI driver posted here. But still BSod's. The removed the AI Suite 3
and everything is working perfectly. But I want to use it. The problem has to be with the DIP 5. When i install the AI Suite without the DIP 5
it is working, but I want to use the DIP5. Asus needs to solve the issue very quick please!*


the last time my pc would not start couse of the blue screens i removed the IOMap64.sys from
C:\Program Files (x86)\ASUS\AI Suite III

so far i have not any any blue screens anymore i dont know what that file does the same file is in system32
i also have not ran the 5 way optimize whit out the file yet so you can try and move it if it does not work you can always put it back
when you have ai suit installed you can boot in save mode to do it since ai suit does not start in save mode
and i would keep spamming asus suport whit mails i am sending one every week