AI Suite 3 Version 3.00.10 & 3.00.13 - user test/report thread

[MasterC]

Please check the product support page for your board and download Ai Suite 3.00.14 or 3.00.13 (if available).


If you have a Ryzen-based system:

Ai Suite 3.00.13 updated for compatibility with Ryzen power plans (no other changes):

https://drive.google.com/file/d/14NC...ew?usp=sharing

[ThomAce]

I've encountered with a bug in AI Suite 3 and Dual Intelligent Processor 5 (latest versions). When I set the system to "Power Saving" mode and reboot, the system obviously remembers for this settings. When after a fresh boot / restart I want to set back to Performance mode, it does nothing. Just the three dots starting to blinking like something is working in the background, but actually nothing happens. I have killed the whole AI Suite 3 and after I started it again, it does the same problem. The only thing that fixed it to clicking on the actual power plan (Power Saving) then on the Performance mode. A bit annoying bug. Does anybody else has the same issue?

[Stormwind81]

Hi,

I am desperate this AI Suite is killing me.
It ran fine for weeks now after a reboot I cant start Fan Xpert 4 anymore.
I have deinstalled and reinstalled AI Suite several times - still the same problem.
I have deleted the Folder under "Program Files (x86) and installed version 3.00.13 and 3.00.10 and I still get this error message.

I need this program to control my waterpump fans.

The exact error message is:
Access violation at address 0632B5A2 in module dip4.dll
Read of address 00000000.

Can anyone help me?

[Darren_Stevens]

I have the same issue
Access violation at address 05DC416B in modole 'dip4.dll'
Read of address 00000064

[PhillipLoftus]

I'm having the same issue with Hero viii lga 1151

[RichKnecht]

Same here on my Strix 299-e. Fan expert will no longer work. No changes made, just turned on the PC and it was "hroken".

[Stormwind81]

So far no help on this ROG Forum. I am disappointed as I thought this might be a frequent support site of asus products and as there is no other forum from asus I know of.

@iluv2fly :Thanks for your reply but that doesnt help at all cause it all worked at some point.

[DonBarrum]

I have the Zenith Extreme Motherboard and want to use Ryzen Balanced powerplan. I tried updating to the latest AI suite to fix my problems in the latest Windows 10, but AI Suite is still doing strange things.
Whenever AI suite 3 is running and I make any changes in fan expert, or app boost or whatever, it instantly switches my powerplan back to Balanced instead of Ryzen Balanced, which removes any single core boost that Ryzen Balanced offers (when I turn them both on (ryzen balanced and app boost, single core softwares such as adobe programs get a very nice boost in performance). Also App Boost turns itself off at every Reboot, meaning I have to turn it on manually every time I start my machine, which isn't very convenient. Also Fan Expert removes settings I set up at reboot, such as fan speeduptime. All in all, its just too buggy and unreliable and things I set up gets reverted, so I have disabled the whole AI Suite on my machine - ....when it all works its great, hence pretty useless as of current state...sadly!.

I hope ASUS is looking to improve and fix this, this is the same experience others I talked to which owns a Zenith Extreme (so its a common problem). And mine is on a completely fresh installed windows.

Also, AI suite, intelligent processors etc isn't even linked from the software page in the Zenith Extreme Motherboard page at asus, I had to go to a different motherboard to download the latest. Despite it is suppose to be supported on the motherboard and an older version of AI suite comes on an USB stick with the motherboard.

[Raja]

DonBarrum wrote:
I have the Zenith Extreme Motherboard and want to use Ryzen Balanced powerplan. I tried updating to the latest AI suite to fix my problems in the latest Windows 10, but AI Suite is still doing strange things.

Try this beta version, it is patched for Ryzen power plans: https://drive.google.com/file/d/14NCqL8ODEuXciGJf1GfJp3yHRxfZScgh/view

[DonBarrum]

Raja@ASUS wrote:
Try this beta version, it is patched for Ryzen power plans: https://drive.google.com/file/d/14NCqL8ODEuXciGJf1GfJp3yHRxfZScgh/view

thank you, that fixed it! Also the fan xpert now saves the settings. App boost still turns itself off between every reboot though, is that also something planned to be fixed?

[Stormwind81]

I dont get why my thread has been moved. I am using the newest 3.00.13 version (dont know if there is any .14) and I get an dp4.dll error and cant get rid of it.
Reinstalled everything, even deleted the whole directory and it didnt help! Cant use Fan Xpert 4 what is really annoying.