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AI Suite 3 Version 3.00.10 & 3.00.13 - user test/report thread

MasterC
Community Admin
Community Admin
Please check the product support page for your board and download Ai Suite 3.00.14 or 3.00.13 (if available).


If you have a Ryzen-based system:

Ai Suite 3.00.13 updated for compatibility with Ryzen power plans (no other changes):

https://drive.google.com/file/d/14NC...ew?usp=sharing

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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
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Raja
Level 13
Perhaps it's time to embrace manual overclocking. The software is merely a starting point and cannot optimize an overclock the same way a savvy user can.

Raja@ASUS wrote:
Perhaps it's time to embrace manual overclocking. The software is merely a starting point and cannot optimize an overclock the same way a savvy user can.


Pretty sure its time to embrace another brand if that is your mentality towards your customers.

"Well I guess you guys are right, our software is garbage. Do it yourself in the BIOS."
Phrawst

Phrawst wrote:
Pretty sure its time to embrace another brand if that is your mentality towards your customers.

"Well I guess you guys are right, our software is garbage. Do it yourself in the BIOS."



Not really. The overclocking process can introduce BSODs. It happens. Not much I can do about it. Given the info at hand, I'm not seeing compelling evidence of much else - there isn't much to go on. To think that automatic overclocking can be performed without the occurrence of a BSOD is not correct, so I have to point that out. And yes, in this instance, the user would be better off performing manual tuning. Sorry if that offends you.

In any case, do you have a bug to report?

@Raja: for the dip4.dll issue, which informations could be usefull for you? You can see my complete build in the scroll down menu under my name. I found reports of an access violation issue since AI Suite 2, so it seems to be an old problem. Tons of people with tons of different builds have it. I don't see how I could be more explicit than saying I tried everything Asus Support told me to do, uninstall every asus software, run ccleaner, run aisuite cleaner in safe mode, install AI Suite again, etc. I installed every latest drivers for my motherboard, it never works. I got an access violation each time I try to enter Fan Xpert. I was able to use it only once the first time I installed AI Suite, before I did the 5-ways optimisation.

SlimSim666 wrote:
@Raja: for the dip4.dll issue, which informations could be usefull for you? You can see my complete build in the scroll down menu under my name. I found reports of an access violation issue since AI Suite 2, so it seems to be an old problem. Tons of people with tons of different builds have it. I don't see how I could be more explicit than saying I tried everything Asus Support told me to do, uninstall every asus software, run ccleaner, run aisuite cleaner in safe mode, install AI Suite again, etc. I installed every latest drivers for my motherboard, it never works. I got an access violation each time I try to enter Fan Xpert. I was able to use it only once the first time I installed AI Suite, before I did the 5-ways optimisation.



A few of the users were kind enough to lay out good posts, so I've reported it back to the replication team (they need the info laid out clearly). If I need anything else, I will make a post. For the record, I don't work in the service department, so what goes on at local level isn't something I'm privy to. It's just how things are. If you come to the thread, consider the case new/unique and supply info accordingly, please (unless someone else already has).

It's over and above my job duties to run these threads, and I've got plenty of my 'job' spilling over into the few hours I get during the week. With that in mind, I need to be realistic about what I can help with and insist on the info I need to do this efficiently. Hope you can understand.

PS. For eager typists/writers/philosophers: I don't want the thread to be filled with lectures on ideals. Let's stick to Ai Suite bugs, thanks!

Raja@ASUS wrote:
Not really. The overclocking process can introduce BSODs. It happens. Not much I can do about it. Given the info at hand, I'm not seeing compelling evidence of much else - there isn't much to go on. To think that automatic overclocking can be performed without the occurrence of a BSOD is not correct, so I have to point that out. And yes, in this instance, the user would be better off performing manual tuning. Sorry if that offends you.

In any case, do you have a bug to report?


I've reported it multiple times.

Since the Intel vulnerability patch and having to use these newer versions of AI Suite I experience frame hitching in all games. Every few steps taken in game the game freezes for a half second and then continues.

Rebooting clears the issue for some time but eventually it will return requiring another reboot.

I'd made no changes to my system other than that windows update and using the new AI suite.

Z87-Pro
Intel 4670k
MSI GTX 1070

I also experience the "new hardware" detected/connected sound at every reboot since the windows update / ai suite update. I also find my fans are generally running harder/louder than they were previously.
Phrawst

Phrawst wrote:
I've reported it multiple times.

Since the Intel vulnerability patch and having to use these newer versions of AI Suite I experience frame hitching in all games. Every few steps taken in game the game freezes for a half second and then continues.

Rebooting clears the issue for some time but eventually it will return requiring another reboot.

I'd made no changes to my system other than that windows update and using the new AI suite.

Z87-Pro
Intel 4670k
MSI GTX 1070

I also experience the "new hardware" detected/connected sound at every reboot since the windows update / ai suite update. I also find my fans are generally running harder/louder than they were previously.


The frame hitching could be a facet of the intel updates. Especially as Intel is still working this out. If you still have these issues after the full intel update cycle (whenever the happens to be), lay out a complete post of the problem. Include all relevant info, such as games, what's plugged into the system etc. If I were you, I'd even perform a debug os install to see if it's reproduceable. Apply one update/installation at a time to isolate the cause. If it is reproduceable, and only occurs due to ai suite, theres a chance of someone seeing it in a lab. The thread isn't exactly full of frame hitching reports, so it could be conditional.

perfect

Phrawst wrote:
I've reported it multiple times.

Since the Intel vulnerability patch and having to use these newer versions of AI Suite I experience frame hitching in all games. Every few steps taken in game the game freezes for a half second and then continues.

Rebooting clears the issue for some time but eventually it will return requiring another reboot.

I'd made no changes to my system other than that windows update and using the new AI suite.

Z87-Pro
Intel 4670k
MSI GTX 1070


i have had this problem aswel but for me it was long befor the intel update and the couse was just a bad overclock from ai suit when i re did the overclock it was gone and has not come back when i had it reboot would also fix it
i dont know if you have any overclocks in the bios or ai suit mabe try running it stock see if that helps

Raja@ASUS wrote:
Perhaps it's time to embrace manual overclocking. The software is merely a starting point and cannot optimize an overclock the same way a savvy user can.


wel i would but what i rly want is to have it sort of boost my x99-a used to have to auto mode setting so it would under clock on light use and over clock on hig use since i leave the pc on 24/7 it puts out to mutch heat and i liked how it was like i said it would be nice if it was like gpu tweak
and alo i stil would not be able to monitor it since ai suit stil crashes and it used to blue screen when unplugging usb stuff but that seems almost gone now only happent 1 time in the last 2 monhts so

also if you say manual is better and i know it is then why does the page for the board have so mutch advert for ai suit and easy overclocking