I have just done a fresh, clean installation of Windows 10 Spring 2018 Creators update from a newly formatted hard drive on a Sabertooth Z87.
After installing my video card drivers, I installed the newest AI Suite, and although it's controlling my fans fine, it is making Assist Fan 1 not work at all, and Assist Fan 2 is running at full speed all the time. All the options for those two fans are greyed out. I can't do anything with them in the AI Suite.
Come on guys, this is the most expensive main board I have ever purchased for one of my own personal computers. How can I ever justify purchasing another high-end ASUS motherboard if you guys can't even get the fan software to stay working?
With some hints from another user, I have created a Frankenstein installation. I started with an old version he linked me to (VER10056), and installed everything and rebooted. I then installed version V3.00.13_0329, rebooted and then uninstalled everything but Thermal Radar that was installed by the previous version. When used it generates access violation errors, so I installed the Beta V20180213, rebooted and then uninstalled the Intelligent Processors and rebooted again leaving only the Thermal Radar installed. This works with some glitches. When I use the tuning feature in Thermal Radar, some of the fan names are partially replaced by a Chinese script. When I allow the tuning to run, it works but when it completes, it gets never ending Access Violation errors. If you close AI Suite in Task Manager, and reboot, it remembers the tuned settings and seems to control everything properly. I have not yet seen any further errors.
No thanks to ASUS.
It's amazing the other user was able to give me any links at all since I can't find any of this software on the Sabertooth Z87 download page. It's like all the Z87 utilities have just disappeared.
What did I pay all that extra money for when I purchased a premium product from ASUS? I could have gotten a good motherboard for half the price or less, and I bet the fan software would still be working.
I am not happy with ASUS at all. You guys have had months to correct this. I think you have lost a customer here. Next time I upgrade my gaming rig, I'm most likely going to pick out an MSI or Gigabyte motherboard specifically because it seems I can't trust ASUS to keep their apps running. I have been a good ASUS customer for over a decade.
There is no way I should have to work like a slave to get this absolute trash software working.
This is not the way to retain your customers.
When can I expect a version for the Z87 that actually works? Actually controls the assist fans? I'm not going to hold my breath.
