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AI Suite 3 Version 3.00.10 & 3.00.13 - user test/report thread

MasterC
Community Admin
Community Admin
Please check the product support page for your board and download Ai Suite 3.00.14 or 3.00.13 (if available).


If you have a Ryzen-based system:

Ai Suite 3.00.13 updated for compatibility with Ryzen power plans (no other changes):

https://drive.google.com/file/d/14NC...ew?usp=sharing

_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
686 Views
1,154 REPLIES 1,154

Dear friends,

I installed AI Suite 3 ver 3.0
It is partially working after I did the followings

1. I uninstalled the existing AI Suite 3, use the AISuite3Cleaner.exe ( https://rog.asus.com/forum/showthrea...uite-3-cleaner ) to make sure it is completely removed.
2. rebooted the systems, as instructed by the installation wizard
3. installed the new AI Suite 3 ver 3.0 beta, and then reboot the system again

Finally, the windows of AI Suite 3 is showing, but it is only showing the health monitoring part.
The EPU functions are gone.
Screenshot attached.

Is it just me? or we need to wait for more update?
Thanks.

70261
70264

Unfortunately not working with Win 10 Build 1709 with Prime Z270-A Motherboard. No error message, but application simply not starting, like before.

reni3008 wrote:
Unfortunately not working with Win 10 Build 1709 with Prime Z270-A Motherboard. No error message, but application simply not starting, like before.


I was able to get it running again. If you still have it installed you should be able to download the beta version and install it over the previous. If you had uninstalled it like i did, I had to install the version from the disc that came with my mobo, reboot about 4 times, then install beta over the version from the disc. Seems to be running perfectly right now.

My system is an ASUS Sabertooth Z97 Mark I with an Intel i5-4690K overclocked to 4.3 GHz and 16 Gb of ram. After applying the lastest Win 10 patch AI Suite III stoppesd working so I uninstalled it, ran the AI Cleaner and installed the AIS III beta.

When I boot the machine into Win 10 I get several error messages with the following text
"Access is denied, ProgID: AsusFanControlService.FanControlManger"

The following YouTube video claims to fix the issue, but it didn't work for me.

ttps://www.youtube.com/watch?v=rjVZwNhE6h8

The beta version of AIS III looks like the old AIS II interface and several of the files are actually older than those in the latest version of AISS III. Hopefully, Asus gets these bugs fixed because AIS is needed for properly configuring my machine.

MaXeLL wrote:
Hello guys, this new version works well, but i'm facing a crash in this application:

"Nome dell'applicazione che ha generato l'errore: PushNoticeMonitor.exe, versione: 1.0.1.2, timestamp: 0x00000000
Nome del modulo che ha generato l'errore: KERNELBASE.dll, versione: 10.0.16299.15, timestamp: 0x2cd1ce3d
Codice eccezione: 0x0eedfade
Offset errore 0x001008b2
ID processo che ha generato l'errore: 0x373c
Ora di avvio dell'applicazione che ha generato l'errore: 0x01d3872f7eb371b2
Percorso dell'applicazione che ha generato l'errore: C:\Program Files (x86)\ASUS\AI Suite III\Push Notice\PushNoticeMonitor.exe
Percorso del modulo che ha generato l'errore: C:\WINDOWS\System32\KERNELBASE.dll
ID segnalazione: a1a2690c-bcf7-4b18-9c09-345fcdb50c20
Nome completo pacchetto che ha generato l'errore:
ID applicazione relativo al pacchetto che ha generato l'errore: "

Please, everyone can check in their event viewer if they have this error? I can provide a dump crash of the application.



Still having the crashes, anyone?

MaXeLL wrote:
Hello guys, this new version works well, but i'm facing a crash in this application:

"Nome dell'applicazione che ha generato l'errore: PushNoticeMonitor.exe, versione: 1.0.1.2, timestamp: 0x00000000
Nome del modulo che ha generato l'errore: KERNELBASE.dll, versione: 10.0.16299.15, timestamp: 0x2cd1ce3d
Codice eccezione: 0x0eedfade
Offset errore 0x001008b2
ID processo che ha generato l'errore: 0x373c
Ora di avvio dell'applicazione che ha generato l'errore: 0x01d3872f7eb371b2
Percorso dell'applicazione che ha generato l'errore: C:\Program Files (x86)\ASUS\AI Suite III\Push Notice\PushNoticeMonitor.exe
Percorso del modulo che ha generato l'errore: C:\WINDOWS\System32\KERNELBASE.dll
ID segnalazione: a1a2690c-bcf7-4b18-9c09-345fcdb50c20
Nome completo pacchetto che ha generato l'errore:
ID applicazione relativo al pacchetto che ha generato l'errore: "

Please, everyone can check in their event viewer if they have this error? I can provide a dump crash of the application.


I'm still facing this issue, anybody?

I uploaded dump files to provide more info about:

https://ufile.io/hs1ad

MaXeLL
Level 7
Zio questa è sfiga!! Carica il file dump che trovi dentro questa directory:

"C:\Users\\AppData\Local\CrashDumps\"

Eng: could you please upload the file dump in this directory?

"C:\Users\\AppData\Local\CrashDumps\"

Thank you

Zeroed85
Level 8
I'm still getting Event errors:

Faulting application name: Setup.exe_unknown, version: 1.0.0.4, time stamp: 0x00000000
Faulting module name: KERNELBASE.dll, version: 10.0.16299.15, time stamp: 0x2cd1ce3d
Exception code: 0x0eedfade
Fault offset: 0x001008b2
Faulting process id: 0xaec
Faulting application start time: 0x01d387476eb53c97
Faulting application path: C:\Users\My PC\Downloads\AI_Suite_III_3.00.10\Setup.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 6b724bd1-c23d-4336-b5cc-0153b618bd43
Faulting package full name:
Faulting package-relative application ID:

The installers adds these folders and files to C: but no installer actually runs.

70251

DaveImagery
Level 9
AI Suite II still pulls up on my Win 7 machine. This problem only affecting Win 10?

wootwoots
Level 7
this AI suite3 version is supposed to work for any MB version ? or is it restricted to somes ?
( i have a hero VII )