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Z690-G Gaming WiFi | Armory crate / Aura creator issues installation gets stuck

VeryMercenary
Level 7
Example for reporting new issue (for reference only)

1. Armory crate / Aura creator issues installation gets stuck
2. PC, custom build
3. Aura Sync products - Z690 Gaming -w wifi
4. 3rd-party peripheral, audio, or lighting software - NI Audio Kontrol II
5. Wired / wireless connection - wireless for both keyboard and mouse, wired for network
6. Reinstalled Windows? No.
7. Windows version & build - Microsoft Windows [Version 10.0.19044.1526]
8. Previous version of firmware or software that worked as expected - not applicable
9. Any screenshots of the issue
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10. Use our log collection function: Settings=>About=>App diagnostics

Installation stops here ...
6 registry keys linked to Asus software, just because I bought this motherboard?
Item Version
---- -------
reg query HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\ /s /f DisplayName | findstr ASUS
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\ASUS ProArt Service
DisplayName REG_SZ ASUS ProArt Service
DisplayName REG_SZ ASUS AURA Extension Card HAL
DisplayName REG_SZ ASUS AURA Motherboard HAL
DisplayName REG_SZ ASUS AURA VGA Component
DisplayName REG_SZ ASUS Aura SDK
DisplayName REG_SZ ASUS AIOFan HAL

13 pieces of Asus software, just because I bought this motherboard?
wmic /node:MyPC product get name, version, vendor | findstr "ASUS ROG asus Asus Rog rog"
ASUS Aura SDK ASUSTek COMPUTER INC. 3.04.11
AURA Service ASUSTeK Computer Inc. 3.05.29
AURA lighting effect add-on x64 ASUS 0.0.21
ASUS AURA Motherboard HAL ASUSTeK COMPUTER INC. 1.2.8.0
ASUS AURA VGA Component ASUSTek COMPUTER INC. 0.0.4.3
ROG Live Service ASUSTek COMPUTER INC. 1.3.10.0
AURA DRAM Component ASUS 1.1.16
ASUS Update Helper ASUSTeK Computer Inc. 1.3.107.67
AURA lighting effect add-on ASUS 0.0.21
ASUS AURA Extension Card HAL ASUSTeK COMPUTER INC. 1.1.0.13
ASUS AIOFan HAL ASUSTek COMPUTER INC. 1.1.43.0
ASUS Framework Service ASUSTek COMPUTER INC. 2.1.2.3
ARMOURY CRATE Lite Service ASUS 5.0.8

Despite all this, the ARMORY CRATE / AURA CREATOR does not work.

1. Why are there 2 pieces of software - AuraSync CREATOR and Armory Crate? This can be very confusing for users, who just want to enjoy their new purchase and not fiddle around in Asus forums or reddit desperately trying to get this thing running,
Imagine combining the functionality of both in one, that actually worked.

2. Having a third app called "Uninstaller" instills a lot of "trust" in users, especially with the fact that and running this pops up about 200 cmd windows on the background, silently installs half a dozen of services hahaha just for RGB and fan control stuff, lmao, are you serious?

Huge huge friction for new customer onboarding, close to a joke.

Googled those and found a gazzilion users with issues, so this thing is clearly broken / non production worthy.
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3. The mere fact that there is a special uninstall tool and a log collection tool speaks volumes, almost as if you are installing a second operating system on top of Windows, similar to bloatware from Adobe. Once installed, close to impossible to remove, without the specialized tool....
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Why is this needed?

Oh and there is aa THIRD tool even for log collection Armoury_Crate_Lite_Log_Tool
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Almost as if your users are betatesters for Asus, rather than customers, hahaha.


My feedback is
Remove the two programs and merge them into only one, that actually works.
Do not install it as a rootkit via BIOS, too intrusive.

Thank you.
975 Views
3 REPLIES 3

trihy
Level 9
The answer to this is Aura Sync. No bloat, just LEDs control.

But Asus decided to leave it and force users to use this suite.

I'm trying to install on 600 series and gets bsod while installing. But had a previous windows11 install with aura sync and just works fine on 600 series, so if we can get a workaround for bsod while installing, could be usable. Latest aura sync is 1.07.84 and doesn't have official support for 600 series.

Since bsod is related to AsIO.sys (aura sync service), maybe someone could take those files from armoury and replace on aura sync installer.

VeryMercenary
Level 7
Imagine if something actually worked.
The "answer" is to not use any of those useless garbage apps whatsoever.
No matter aura sync, armory crate or aura creator, they are all utter garbage haha.

trihy
Level 9
Well, you need software to control LEDs 😄

Aura Sync is way better than the armoury suite to control LEDs.

Never tried openrgb but I think still is not fully compatible with 600 series. Maybe is better option than Asus software.