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XPG S40G doesn't appear in Aura Sync devices menu

Guney86
Level 8

Hello friends. I bought the XPG S40G a few days ago and installed it on the motherboard. I started on the system and the S40G RGB lights started automatically. I started Armoury Crate to sync with the RGBs on the system but I noticed that the S40G was not in the Aura Sync devices menu. The XPG's software doesn't work either. I used to use XPG D60G memory and Armoury Crate recognized it directly, but unfortunately it does not see this S40G SSD. What can I do to see it with Armoury Crate?

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Guney86
Level 8

It works normally on Gigabyte motherboard but the device is not recognized on my Asus motherboard.