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UserSessionHelper.exe high CPU usage in 5.4.8.0

kreizee
Level 7

‎02-01-2023 07:45 PM

After a new update UserSessionHelper.exe consumes too much cpu. It is a known bug and still not fixed.

I can't delete the file as I have S17 laptop and without it some keyboard keys just don't work like aura or rog button
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67 REPLIES 67

Dragg0n
Level 7
In response to emkdrl07

‎02-03-2023 06:19 AM

I just installed the update. No change. same issue
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Rooke
Level 11
In response to Dragg0n

‎02-03-2023 08:56 AM

Same issue. It's taking between 6% and 13%.

Needs fixing.
Have a Good One! 😎
Rooke
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GEEKCPA
Level 8
In response to Rooke

‎02-04-2023 11:34 AM

I have an R6E MB running version 5.4.8.0 of Armoury Crate. Noticed my CPU usage by Armoury Crate User Session was around 6%. I clicked on it and selected "End Task" in Task Manager and it disappeared, but popped back up immediately, but is using 0% CPU at the present time. There was a power plug icon to the right of the Armoury Crate Service that has a mouse-over note saying this service was moderating power usage, but that icon disappeared as I was typing this message. I noticed a green leaf icon to the right of ArmouryWebBrowserEdge that says it is in group efficiency mode. I enabled Efficiency Mode for the helper service and so far nothing has crashed or stopped. Got my fingers crossed.
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AR4223
Level 7
In response to ishume

‎02-03-2023 06:44 PM

I have an Asus TUF F15 2022 laptop and have noticed the same issue. Shutting the process down from task manager helps. Hope ASUS fixes this issue soon.
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Saaji
Level 8
In response to AR4223

‎02-04-2023 10:59 AM

I have explained a fix for people who don't want to wait
https://www.reddit.com/r/ZephyrusG14...cpu_usage_fix/
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kreizee
Level 7
In response to Saaji

‎02-04-2023 06:10 PM

Saaji wrote:
I have explained a fix for people who don't want to wait
https://www.reddit.com/r/ZephyrusG14...cpu_usage_fix/


Thanks man, that worked!
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tibaldo
Level 7

‎02-01-2023 11:45 PM

After update Armoury Crate 5.4.8.0 User Session Helper using 12% cpu on idle.
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MasterC
Community Admin
Community Admin
In response to tibaldo

‎02-02-2023 12:03 AM

Is that a quick spike? Should be almost zero most of the time.
Can you provide a screenshot?
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tibaldo
Level 7
In response to MasterC

‎02-02-2023 01:18 AM

MasterC@ROG wrote:
Is that a quick spike? Should be almost zero most of the time.
Can you provide a screenshot?


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kreizee
Level 7
In response to MasterC

‎02-02-2023 10:34 AM

MasterC@ROG wrote:
Is that a quick spike? Should be almost zero most of the time.
Can you provide a screenshot?


It is constant. There is a spike when AC starts.

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