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Unable to update FanXpert (error code: 238) Armoury crate

dominik_lednick
Level 8

So I'm trying to update my drivers in Armoury crate but I just get this message: "Sorry, we cannot finish the installation. please restart the system and retry. (error code: 238)" Can anybody help?

Also here is screenshot

dominik_lednick_0-1683225343008.png

 

1,109 Views
268 REPLIES 268

kvanhooff
Level 7

Same problem here. I'll wait for a new update.

3DG
Level 10

More than 32 thousand views, and asus's incompetence reigns! 😡

Z690 HERO \ I9-12900K \ BIOS 2204 \ MEI V2251.4.2.0 \ Firmware V16.1.27.2176 \ CASE Corsair 7000X Black Full Tower \ FAN 7x NOCTUA NF-A14 Ø140mm IndustrialPPC-3000RPM + Fan Control \ PSU Corsair HX1200 80 Plus Platinum \ ASUS ROG Strix Gaming GeForce RTX 3090 24GB OC \ 2x32GB Corsair Vengeance 5200MHz \ Rog Ryujin II 360 \ M.2 NVME Kingstom Fury Renegade 2TB \ 2X 2xDell UltraSharp 27" 4K U2723QE 3840x2160 \ Windows 11 Pro For Workstation \ System Temperature +/- 30°C \ UPS EATON DX 2KVA ON-Line

siposnorbert71
Level 10

I am also struggling with this problem

radoslau
Level 9

Tengo mi mismo problema pero tampoco me marca temperatura y no me marca el votaje un desastre asus

radoslau
Level 9

Mismo problema Asus areglalo 😡😡😡😡😡😡

Jmtonair
Level 8

J’ai le mème PB, et après ARMOURY CRATE se bloque

Leving_PT
Level 9

No changes, or recent updates that correct the current problems, you can see the previous comments and test form of "Resolution" not final solution! And it may or may not work on all hardware!

A ver si lo solucionan pronto porque es un problema grave y molesto yo probé de todo y nada funciona solo lleno pc de errores Asus ponte las pilas en debe agregar mascotas soluciona problema con Armory a ver si lo lee alguien de Asus

radoslau
Level 9

Si no lo solucionan pronto os devuelvo la Z690 Hero y Asus Strix 4090 y que os den por culo me compro la de Msi que su aplicación funciona muxo mejor

phijim
Level 8

if your having issues, visit https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/ , select " show all" and download "Armoury Crate Uninstall Tool" and  "Armoury Crate Full Installation Package"

using the remove tool, remove the armoury crate installation, reboot,

use the "Armoury Crate Full Installation Package" previously downloaded and install, in the installer select the "all mb" and "fanexpert" options and proceed with install, reboot when finished ( dont update yet!),

once rebooted open armoury crate and update the "device & component" section ( not the armoury crate one at the top) once installed reboot 

after reboot open armoury crate and install the armoury crate update, reboot and recheck there maybe one more update for "user improvement experience"

after installing this way i found fanexpert in armoury crate worked when using the smaller install for armoury crate the registry key "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ASUS\ArmourySDK\AiSuiteSDK , version gets stuck at 0.00.00.

but even this doesnt fix the fluctuating temps in the info section when armoury crate polls for updates etc tbh easiest is set manual fan speeds in bios and just drop AC altogether