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Unable to update FanXpert (error code: 238) Armoury crate

dominik_lednick
Level 8

So I'm trying to update my drivers in Armoury crate but I just get this message: "Sorry, we cannot finish the installation. please restart the system and retry. (error code: 238)" Can anybody help?

Also here is screenshot

dominik_lednick_0-1683225343008.png

 

1,925 Views
268 REPLIES 268

In part, you are right, but there are people like me who have the Ryujin II 360, so I would like to have the information on its screen as well as the PUMP controls, if I did not have this AIO, I would certainly have nothing, absolutely nothing. Armory Crate or other software from them like AISuite, in my case, I would only use Fan Control for the fans. Asus has provided us with installers without internet marked as stable or beta and have them separated, as each one has a different hardware configuration. What a nightmare this is all! Thanks for the tip!

Z690 HERO \ I9-12900K \ BIOS 2204 \ MEI V2251.4.2.0 \ Firmware V16.1.27.2176 \ CASE Corsair 7000X Black Full Tower \ FAN 7x NOCTUA NF-A14 Ø140mm IndustrialPPC-3000RPM + Fan Control \ PSU Corsair HX1200 80 Plus Platinum \ ASUS ROG Strix Gaming GeForce RTX 3090 24GB OC \ 2x32GB Corsair Vengeance 5200MHz \ Rog Ryujin II 360 \ M.2 NVME Kingstom Fury Renegade 2TB \ 2X 2xDell UltraSharp 27" 4K U2723QE 3840x2160 \ Windows 11 Pro For Workstation \ System Temperature +/- 30°C \ UPS EATON DX 2KVA ON-Line

I updated my mobo BIOS 2 days ago because it said it had better AURA software support... My mobo was one of the first items to disappear in AC in AURA with a time out on the mobo hardware page.

Only difference I see when booting is that the POST information is less than before, normally it would say something like 3 usb hubs and show the 2 SSD hardrives, but that is gone now.


Corsair 3500x
Corsair HX1200i
Asus ROG Maximus Z690 Extreme
Intel Core i9-12.900k
Corsair H150i Elite Elite LCD XT

Corsair DDR5 Dominator Platinum RGB 2x32GB 5600Mhz
Samsung 980 PRO 2TB M.2 SSD (2x)
ROG RTX3080-O10G-Gaming
Monitor 1: ASUS ROG Swift PG34WCDMC
Monitor 2: ROG Swift OLED PG27AQDM
ROG Strix Scope II 96 Wireless
ROG Spatha X
Windows 11
😉

I had to clean install my entire PC to remove the sh*t AlSuite III put on my PC.

ASUS support recommended not to install it, but use AC instead.


Corsair 3500x
Corsair HX1200i
Asus ROG Maximus Z690 Extreme
Intel Core i9-12.900k
Corsair H150i Elite Elite LCD XT

Corsair DDR5 Dominator Platinum RGB 2x32GB 5600Mhz
Samsung 980 PRO 2TB M.2 SSD (2x)
ROG RTX3080-O10G-Gaming
Monitor 1: ASUS ROG Swift PG34WCDMC
Monitor 2: ROG Swift OLED PG27AQDM
ROG Strix Scope II 96 Wireless
ROG Spatha X
Windows 11
😉

LinkinForcer
Level 8

I installed the AISuite a few times in the past and wrote it off as bloatware. I wouldn't advise anyone to install that.

I'd disagree with that.   AI Suite is at leas completely functional with software that allows you to control and monitor your system. Armoury Crate on the other hand IS full of bloatware.  I mean seriously! Portals in the software to buy games, have a virtual pet and a whole bunch of other stuff that doesn't amount to a hill of beans.  The navigation is appalling and it isn't nearly as intuitive as AI Suite which at least gives you a grounded insight into what the hell it's there for.  Armoury Crate seems like an avenue into your system for them to promote and sell you stuff. 

Roachman43
Level 9

I installed ai suite when i got this error in AC, in ai suite i couldn't control any of my fans, ai suite was telling me to get AC so i reinstalled it and fixed the 238 with the solution in here

Asus Rog Strix Z790-F | Intel i7 13700 KF | Asus Nvidia GeForce RTX 4080 TUF | Corsair Vengeance DDR5 2x16GB | Asus Rog Strix LC II 240 | Samsung 980 Pro, 1TB | MSI MPG A850G PCIe5 ATX 3.0 | Win 10 | Asus Rog Strix Scope TKL | Asus Rog Gladius II Origin

3DG
Level 10

Hi everyone, @MasterC mentioned that we should report bugs in another thread which has only 1,256 views and 7 forms. He just posted, this information what I describe above, here:

https://rog-forum.asus.com/t5/release-notes/release-notes-armoury-crate-v5-6-3-0-aura-creator-3-6-5-...

And then he asks everyone, from this topic that already has more than 26 thousand views and hundreds of complaints, to post in this place, (yes, holy patience), but here we go:

🚨  POST THE ERRORS HERE as @MasterC informs 🔊 📣
https://rog-forum.asus.com/t5/armoury-crate/armoury-crate-v5-6-3-0-aura-creator-v3-6-5-0-report-here...

Z690 HERO \ I9-12900K \ BIOS 2204 \ MEI V2251.4.2.0 \ Firmware V16.1.27.2176 \ CASE Corsair 7000X Black Full Tower \ FAN 7x NOCTUA NF-A14 Ø140mm IndustrialPPC-3000RPM + Fan Control \ PSU Corsair HX1200 80 Plus Platinum \ ASUS ROG Strix Gaming GeForce RTX 3090 24GB OC \ 2x32GB Corsair Vengeance 5200MHz \ Rog Ryujin II 360 \ M.2 NVME Kingstom Fury Renegade 2TB \ 2X 2xDell UltraSharp 27" 4K U2723QE 3840x2160 \ Windows 11 Pro For Workstation \ System Temperature +/- 30°C \ UPS EATON DX 2KVA ON-Line

Ramblert
Level 7

i just assembled my x670E-plus, bios updated. last version of everything is on. but still can not download fan control anc i do not have control of the cpu fan that does not go faster as minimum speed.. it is strange. in the bios motherboard it works good.. so, i can not install fan expert too... i hope they can fix it soon

3DG
Level 10

ASUS Armoury Crate: How Software Can Ruin Good Hardware
https://binaryfork.com/asus-armoury-crate-review-6419/

Z690 HERO \ I9-12900K \ BIOS 2204 \ MEI V2251.4.2.0 \ Firmware V16.1.27.2176 \ CASE Corsair 7000X Black Full Tower \ FAN 7x NOCTUA NF-A14 Ø140mm IndustrialPPC-3000RPM + Fan Control \ PSU Corsair HX1200 80 Plus Platinum \ ASUS ROG Strix Gaming GeForce RTX 3090 24GB OC \ 2x32GB Corsair Vengeance 5200MHz \ Rog Ryujin II 360 \ M.2 NVME Kingstom Fury Renegade 2TB \ 2X 2xDell UltraSharp 27" 4K U2723QE 3840x2160 \ Windows 11 Pro For Workstation \ System Temperature +/- 30°C \ UPS EATON DX 2KVA ON-Line

Roachman43
Level 9

Replicate this issue 🤔, no chance, it is fixed for now.

I ain't opening AC, i've set my fan curves and RGB to a solid colour , done.

Asus Rog Strix Z790-F | Intel i7 13700 KF | Asus Nvidia GeForce RTX 4080 TUF | Corsair Vengeance DDR5 2x16GB | Asus Rog Strix LC II 240 | Samsung 980 Pro, 1TB | MSI MPG A850G PCIe5 ATX 3.0 | Win 10 | Asus Rog Strix Scope TKL | Asus Rog Gladius II Origin