i suspect that html web server is faulty, app log is very poor html seems to be the winner
event viewer, procmon saw nothing
did all the thread already, no improvement
anyway, no professional software (or supposed pro in this) should require such a deep cleanup, going back to old version should also be an option
my former asus prime z270 had everything in AI suite, worked fine for year, fan management was in my opinion better (like setting the position in the fan in case to know wich is in front or behind or whatever)
didn't expect that from a brand like asus, if this kind of issue is becoming regular in the time, my next hardware won't be asus anymore, i and use asus since 25 years
this update is out since 4 days, still no official thread, for a supposed premium hardware...sad
Lots of error regarding Asus AC services, when will an update be deployed?
This is why updates fail and devices dont detect. Somwhere in the process there was a crash, no way the update goes well if that happens. It can be fixed.
Run the uninstall tool at least twice rebooting after each. Then simply verify that the asuscertservice.exe is running, it is not crashing at startup. If there are no signs of asus stuff crashing (check application event log) then a reinstall should work. Worst case 2 reinstalls.