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ROG STRIX 4090 No device page

jozefik
Level 8

Hi guys, today I updated Armory Crate to 5.8.8.0, and I noticed that the ROG STRIX 4090 HAL component updated to 0.0.6.6. And after that, I cannot control RGB. I see the card in the device tab, but after I select it is says that "This graphics card does not have a device page". What should I do ?

Item Version
---- -------
Armoury Crate UWP App 5.8.8.0
ROG Live Service 2.3.16.0
Aura Service (Lighting Service) 3.07.43
Armoury Crate lite service 5.8.8
Aura Wallpaper Service Not installed
Aura SDK 3.04.42
ArmouryDevice 4.1.1.1
ASUS AIOFan HAL 1.2.16.0
ASUS AURA Extension Card HAL 1.1.0.20
ASUS AURA Motherboard HAL 1.3.9.6
ASUS Ambient HAL 2.7.0.0
AacVGA 0.0.6.6
KingstonDram 1.1.33
AURA DRAM Component 1.1.25
ENE RGB HAL 1.1.48.6
ENE_EHD_M2_HAL 1.0.10.3
Patriot Viper DRAM RGB 1.0.9.8
Patriot Viper M2 SSD RGB 1.1.0.3
Universal Holtek RGB DRAM 1.0.0.7
WD_BLACK AN1500 1.0.14.0
AIOFanSDK 3.00.10
AIOFanSDKPlugin 2.00.02
AiSuiteSDK 1.01.15
GameFirstSDK 6.2.5.13
MainSDK 2.01.11
MbLedSDK 3.00.22
VgaSDK 1.00.21
Armoury Crate Plugin - Aio 2.0.7
Armoury Crate Plugin - Motherboard 1.2.16
Armoury Crate Plugin - ROG FAN XPERT 4 2.0.9
Armoury Crate Plugin - Vga 1.0.4
ASUS Motherboard 4.01.38
GameFirst 1.5.16
ROG FAN XPERT 4 4.01.16
ROG RYUJIN III 4.01.31
VGA 3.01.05



ApplicationFrameHost_UNZgUsidUO.png

Asus ROG MAXIMUS Z790 DARK HERO, Intel(R) Core(TM) i9-14900K, 2x32GB G.Skill DDR5 6000Mhz, ROG Ruyjin III 360 ARGB, Asus ROG Strix GeForce RTX™ 4090 OC Edition 24G, MSI MEG Ai1300P PCIE5, NZXT H9 Elite, 1 x 2TB Samsung 990 Pro 1 x 1TB Samsung 980 Pro
4,619 Views
51 REPLIES 51

LordSabathan
Level 9

I have the same issue on asus rog strix 4080 - and device is missing from aura sync menu and cant control the lights.

xMx
Level 8

Same issue 3090 Strix OC.

Not showing up in Aura Sync, iCUE and no device page in Armory Crate.

 

idhamkassim
Level 9

How to vouch asus agent inside this thread? Seems no response from their service agent

Tommy_M
Level 10

If I turn off IGPU it works to run with XMP1, but if IGPU is on I can't run with XMP1 enable

TM

Asus Prime Z690-P WiFi, Intel 12:e I5 12600K, 2x16Mb Kingston DDR5 5200Mhz, Rog Ruyjin II 360 ARGB, Rog-Strix-RTX3060-O12G-V2-GAMING, Asus VG249Q1R, Asus Rog Strix Helios, Rog-Strix-850G, 2 x 1TB Samsung 980 Pro, Asus TUF Gaming K1, Asus Rog Pugio II

That makes sense. Using the iGPU can have an impact on overclocking stability due to some of the associated voltages being tied. The bottom line, if the issue only occurs with XMP enabled then the overclock is not stable.

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

I don't have iGPU 🤔😰

 

 

 

And the memory profile in use is the same for past 1 year.  Last time this issue happened was after one VGA HAL update (this time also) and last year Asus fixed with another HAL update 

The response was to somebody else. Although, it's still due diligence to test with any overclocking disabled.

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

hheheheh I know just also giving my view on here also.

I tried to disable the EXPO (using AMD proc and board) same issue.

Also did all the official steps to remove and install again AC, issue persist.

Thanks!

The computer has worked for 1.5 years with XMP1 with IGPU enable and it has worked with IGPU disable. Immediately after the update that came now, it started to mess up. It flashes by on the "system busy" screen. I interpret it as trying to open files that are exclusively locked by another module

TM

Asus Prime Z690-P WiFi, Intel 12:e I5 12600K, 2x16Mb Kingston DDR5 5200Mhz, Rog Ruyjin II 360 ARGB, Rog-Strix-RTX3060-O12G-V2-GAMING, Asus VG249Q1R, Asus Rog Strix Helios, Rog-Strix-850G, 2 x 1TB Samsung 980 Pro, Asus TUF Gaming K1, Asus Rog Pugio II

Here is a link to Wetransfer where you can download the log file and watch.

https://we.tl/t-dBR2R4fxqH

Log_20240324.logE

TM

Asus Prime Z690-P WiFi, Intel 12:e I5 12600K, 2x16Mb Kingston DDR5 5200Mhz, Rog Ruyjin II 360 ARGB, Rog-Strix-RTX3060-O12G-V2-GAMING, Asus VG249Q1R, Asus Rog Strix Helios, Rog-Strix-850G, 2 x 1TB Samsung 980 Pro, Asus TUF Gaming K1, Asus Rog Pugio II