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Rog Gladius III stuck at 20% battery and dosnt charge

FFD16
Level 7

Hello!

 

My Rog Gladius 3 i dosnt charge over 20%. This problem comes and goes it seems when there has been an update on Armoury Crate. The program thinks my mouse is dissconnected when its plugged in with cable, and refuses to charge the mouse.

Have tried uninstalling and installing but that dosnt help. Is there a way to charge the mouse without useing th software?
DisconnectedDisconnectedUpdateUpdate

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1 ACCEPTED SOLUTION

Accepted Solutions

Nate152
Moderator

Hello FFD16

It should charge with the cable connected, but seeing how it's showing as disconnected, this could be the reason why it's not charging.

When you uninstalled Armoury Crate, did you use the uninstall tool?

If not, try using the uninstall tool and reinstalling Armoury Crate.

In the link below select your operating system, click "Show all" in blue, the uninstall tool is the third download.

Armoury Crate - Support (asus.com)

Once uninstalled, reboot.

Then install Armoury Crate version 3.2.9.1 (first download) and head to the update center and update your ROG Gladius III.

 Does this get your ROG Gladius III working properly?

 

 

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3 REPLIES 3

Nate152
Moderator

Hello FFD16

It should charge with the cable connected, but seeing how it's showing as disconnected, this could be the reason why it's not charging.

When you uninstalled Armoury Crate, did you use the uninstall tool?

If not, try using the uninstall tool and reinstalling Armoury Crate.

In the link below select your operating system, click "Show all" in blue, the uninstall tool is the third download.

Armoury Crate - Support (asus.com)

Once uninstalled, reboot.

Then install Armoury Crate version 3.2.9.1 (first download) and head to the update center and update your ROG Gladius III.

 Does this get your ROG Gladius III working properly?

 

 

Can confirm after useing the uninstall tool, its now connecting. But when i connected this time it showd 78%. So i guess it was still charging but the % was bugged. Thx for the help!

Nate152
Moderator

You're welcome

Good to hear all is well with your ROG Gladius III.