Just recently I clean installed (removed, used uninstaller to remove residue, reinstalled) Armoury Crate on my pc, as I had issues installing the new firmware of my Gladius II Origin. With the clean installed Crate I'm still unavailable to do so. The download bar loads immediately, install bar hangs a bit, then cancels with the exclamation mark on the Install button, stating that the system needs restarting, error code 12.
I tried installing with restarted system
I tried installing having the mouse plugged into different USB ports too
Same issue occurs. I was also able to find this issue reported on Armoury Crate v126.96.36.199 [Report here if any issues], but there was no solution provided.
System specs: Windows 10 64 bit, all updates installed Strix B550-E gaming edition AMD Ryzen 5600X 32 GB Kingston Fury Renegade (4x8) Gigabyte 3070 Gaming OC
I cannot tell if any other startup services / drivers might be interfering with the installation of this specific mouse firmware update, I can only tell that such failure didn't occur with any other of my Asus devices (Mobo, Claymore keyboard).
Could you please tell me if this is a known issue which being is worked on or if there's a different way to fix this?