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Rog Fusion II 500 doesn't appear in Armoury Crate v.5.8.9.0

BlueTr
Level 8

As the title says, my recently bought Asus Headset ROG FUSION II 500 doesn't show up in the Armoury crate devices so I am unable to change the audio and microphone settings and the RGB lightning.

I tried to Uninstall Armoury with the Uninstaller and do a clean Installation but nothing changed, i tried both USB C and the normal USB A but nothing changed any tips or help?

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1 ACCEPTED SOLUTION

Accepted Solutions

BlueTr
Level 8

WE DID IT GUYS!

WE HAVE AND UPDATE

-Connet rog fusion II 500 with USB to your PC

-Open Armoury Crate

-Armoury crate should notify you of the Update, if not go to the Update Center - (usually in the bottom  left) 

-Go to Update Center and download and install "ROG FUSION II 500 - Service Asus Framework-HS Plug in Version 1.2.18

-Restart your system when asked

And after the installation process finally armoury crate is able to see the headset!!

Thanks everyone who replied to this and made our voices heard!🍀

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29 REPLIES 29

Mali
Level 8

I have the same problem my friend, has your problem been solved?

Unfortunately, nobody was able to help me or answer my question i hope we will find a solution soon....

Dostum ayni sorun bende de var konsola gectigimde gozukuyor fakat pc de gözükmüyor

Fusion II 500'de genel bir yazılım sorunu olduğunu düşünüyorum kanka. Benim bilgisayarımda da görünmüyor. ancak konsol modunda her şey normal

Jaizer
Level 8

Bro, today I reinstalled Windows 10 and encountered the same problem. Or ROG FUSION II 500 Armory is seen only in console mode. Tried uninstalling and reinstalling Armory Crate many times and it didn't help.

We have the same problem, unfortunately it is not solved

 

 

Mali
Level 8

Dude, I'm absolutely sure it's a general software problem, maybe for everyone, maybe just for some, I hope Asus hears us.

Silent_Scone
Super Moderator

Hi guys,

I've moved this thread to the software section. Please fill in the bug report form to help accelerate escalation and replication.

 

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

Full installation package V1.1.2.2 (approx: 3GB) Do I need to download this file?