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Rog Cetra 2 new firmware error

Gii
Level 7

Does anyone have the same issue like me when update the new firmware on Rog Cetra 2, the sound when I played the music is okay but when ever I opened FPS game the sound became sharp and really hard to hear, it have the same issue when i watch the game on youtube, music is okay but the sound turn bad even when I watch people play the game. How can i backward my firmware or how to fix the issue. I have tried to uninstall the firmware, unplug, update driver, update window, etc.

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