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ROG Ally X – Command Center opens as a windowed / broken overlay after ASUS Cloud Recovery

ROGodsv1e415gio
Level 7

Issue:
After performing an ASUS Cloud Recovery on my ROG Ally X, pressing the Command Center hardware button opens a desktop-style windowed UI instead of the normal full overlay.
The Command Center appears layered, misaligned, and behaves like a regular Windows app rather than the expected gaming overlay.

What I’ve already tried (in order):

  1. ASUS Cloud Recovery (fresh system restore)

  2. Fully updated everything, including:

    • Armoury Crate SE (inside the app)

    • ROG Services

    • ASUS System Control Interface

    • Windows Updates

  3. Toggled Command Center layout

    • Switched between Gaming Panel Mode and Classic Grid Mode

    • Rebooted between changes

  4. Used the official ASUS Armoury Crate Uninstall Tool

    • Completely removed Armoury Crate SE

  5. Reinstalled Armoury Crate SE cleanly

  6. Used PowerShell to reset Armoury Crate / settings

  7. Rebooted multiple times

  8. Contacted ASUS Support

    • Support could not identify the cause or provide a solution

Current state:

  • Armoury Crate SE installs and runs normally

  • All services appear installed and updated

  • The Command Center button still launches a windowed UI

  • Issue started only after Cloud Recovery

  • Problem persists after clean reinstall and resets

Anyone can share something that worked? I have an ROG ALLY X 2024713ad1b0-86e5-459a-a053-979ad52ff94f.jpg

 

2b71cded-368d-40dc-971e-2e26f46204a0.jpg



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