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RAM LED's not detected after update 5.7.6.0

AlbertKropp
Level 7

Since the last Patch for Armoury Crate, my RAM is no longer showing in Aura, and the LED's are stuck on a rainbow affect, and aren't controllable. Included is the list of all plugin version/s within Armoury Crate.Screenshot 2023-11-12 174006.png

 

Item Version
---- -------
Armoury Crate UWP App 5.7.6.0
ROG Live Service 2.2.14.0
Aura Service (Lighting Service) 3.07.26
Armoury Crate lite service 5.7.6
Aura Wallpaper Service Not installed
Aura SDK 3.04.39
ASUS AIOFan HAL 1.2.13.0
ASUS AURA Extension Card HAL 1.1.0.20
ASUS AURA Motherboard HAL 1.3.9.5
ASUS Ambient HAL 1.4.0.0
KingstonDram 1.1.25
AURA DRAM Component 1.1.24
ENE RGB HAL 1.1.46.8
ENE_EHD_M2_HAL 1.0.10.3
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.7
Patriot Viper M2 SSD RGB 1.1.0.3
Universal Holtek RGB DRAM 1.0.0.6
WD_BLACK AN1500 1.0.14.0

3,083 Views
10 REPLIES 10

sevbest
Level 8

Good work! This fixed my issue. Let's hope Asus gets with the program and fixes the issue caused with their last update to Asus HAL Central...

JustinN
Level 8

Can confirm, have the same problem since about a week..

G.Skill Trident Z5 Neo RGB F5-6000J3038F16GX2-TZ5NR

Can we at least get some response from Asus that this is on their radar? seems to be a broad issue with a lot of different RAM modules.

For G.Skill download the Trident Z Lightning Software and just install it. There is no need to run it
Your RAM should be available again after that.

AMD Ryzen 9 7950X3D | ROG CROSSHAIR X670E EXTREME | PNY RTX 4090 XLR8 | 64GB G.Skill Tridentz RGB 6000 CL30 (F5-6000J3040G32GX2-TZ5N)
AMD Ryzen 5700X | Asus Prime B350 Plus | Sapphire RX570 | 32GB Corsair Vengeance LPX DDR4-2666

Well that indeed worked! It used to work without though until it stopped working two weeks ago. That's just dumb...


@JustinN wrote:

Well that indeed worked! It used to work without though until it stopped working two weeks ago. That's just dumb...


Yes it is super stupid. Normally I would switch to SignalRGB but the AniMatrix and OLED Display of the X670E Crosshair Extreme Motherboard are only supported in Armoury Crate.
I also had to reinstall AC the last days and after that I also needed to reinstall the G.Skill software again because the RAM was missing.

AMD Ryzen 9 7950X3D | ROG CROSSHAIR X670E EXTREME | PNY RTX 4090 XLR8 | 64GB G.Skill Tridentz RGB 6000 CL30 (F5-6000J3040G32GX2-TZ5N)
AMD Ryzen 5700X | Asus Prime B350 Plus | Sapphire RX570 | 32GB Corsair Vengeance LPX DDR4-2666

I'm perfectly happy just reinstalling AC and not updating the HAL module to the latest version. That works fine, and doesn't require yet another piece of software.

Miguel_V
Level 11

For many weeks now, I have been complaining about the uselessness of the application, the previous version 5.7.3.0 everything worked correctly, I hoped a few days ago that the 5.7.6.0 update would fix it. BUT THE USELESSNESS STILL UNSOLVED, it is as if the creators and especially ASUS were laughing at the users of ASUS products, except for RAM since ASUS does not MANUFACTURE them.

emkdrl07
Level 11

same issue