Hi, so I am having a problem with the newest Armoury Crate update. 1. The major problem: None of the dashboard features are working properly (in the screenshots I'll be providing, you can see that it's not listing anything under the 'Frequency' tab), and I figure that's because the software detects my devices and then 'undetects' them. I'll provide some screenshots below. 2. The minor problem: When I just opened the app, this problem didn't occur, but following the update, when I opened the app it took a good minute to get past the 'loading' part.
Some things to bear in mind: 1. I just made this PC (it's only been around 2-3 weeks) and before this update, the AC lighting service had a bug under the 'devices' tab for my motherboard where it would always pop up with 'Lighting Service is busy. Please try again later.' It was just with the motherboard, as under the 'devices' tab for my graphics card, I was able to open it just fine. 2. When I contacted the ASUS support about the above problem, they asked my to troubleshoot it, and prior to that chat I didn't know there was an uninstall tool for the app. So, I had manually uninstalled part of the program before using the uninstall tool. 3. As of right now, I've uninstalled and reinstalled AC quite a few times to try and fix the problems I've been facing. 4. Prior to the update, after I reinstalled AC the first time, it wouldn't let me update to the 18.104.22.168 (or whatever was prior to this one).
For extra information, here is the overall app versions: Item Version ---- ------- Armoury Crate UWP App 22.214.171.124 ROG Live Service 126.96.36.199 Aura Service (Lighting Service) 3.05.66 Armoury Crate lite service 5.2.10 Aura Wallpaper Service Not installed AacVGA 0.0.5.2 ASUS AURA Extension Card HAL 188.8.131.52 ASUS AIOFan HAL 184.108.40.206 KingstonDram 1.1.12 ASUS AURA Motherboard HAL 220.127.116.11 ENE RGB HAL 18.104.22.168 AURA DRAM Component 1.1.18 Patriot Viper DRAM RGB 22.214.171.124 ENE_DRAM_RGB_AIO 126.96.36.199 PHISON HAL 188.8.131.52 Patriot Viper M2 SSD RGB 184.108.40.206 WD_BLACK AN1500 220.127.116.11 ENE_EHD_M2_HAL 18.104.22.168 Universal Holtek RGB DRAM 22.214.171.124
First, is there necessarily a 'right' BIOS version, or would I just choose the latest one? Second, what is reflashing? And how would I do it if a power outage did occur?
Honestly, I'm only considering this option because I recently built this PC (like 3 weeks ago) and it wouldn't be too much a pain to reinstall stuff since I've yet to install too many things besides software related apps and a few games. However, in saying that, I also don't want to 'brick' the PC since I just built it and it wasn't exactly cheap.
So, if the power went out mid-BIOS update, I would just wait until the power got restored and then try to update it again? But if the power went out mid-update wouldn't that brick it? Or does a PC get bricked in a more specific way when you're updating the BIOS? (Sorry, this is like the first time I'm doing any of this. I had a fossil PC prior to this new PC.)
Anyways, I'll consider doing this, and I'll probably have my friend assist me to make sure everything gets done properly. But I think I'll wait until after I get a response to the forum I submitted for the Administrator's latest post. If it can be fixed in a different way, I'll try them out before resorting to these means.
If the power went off during the update, the motherboard would likely be bricked, you'd wait til the power came back on and then update the bios, all would be back to normal.
I'd do things in this order.
1) Update the bios. 2) Install windows 11. 3) Install the Chipset driver for your motherboard. 4) Install the Realtek audio driver if your headset/speakers don't require Armoury Crate. If your speakers/headset require Armoury Crate, skip this step. 5) Install the Bluetooth driver if you use it. 5) Update the graphics driver. 6) Update windows. 7) Install Armoury Crate version 126.96.36.199, go to the update center and run all the updates.
Ah, well I haven't decided on anything yet. I'm just asking for future reference if I do decide to go through these steps. Anyways, my motherboard is the TUF Z960-PLUS WIFI D4. And since I'm waiting, no I have not updated the BIOS, currently I have the 0707(?) one.
Also, I just remembered that I don't have the AI Suite 3 thing installed, do you think that'd by the reason why I'm having this problem?