cancel
Showing results for 
Search instead for 
Did you mean: 

Please update the device components to enable the anime matrix

Mo7Elnaggar
Level 7

My laptop is Asus G14 Rog Zephyrus with anime matrix , and i have armoury crate with update 5.8.6.0 and i can't reach anime matrix becouse of this alert .

what's the problem ?

Can u help me with this problem please ?


01.jpg02.jpg

6,118 Views
12 REPLIES 12

AshhCrackk
Level 7

I also have a G14 Alan walker edition and I am also getting the same issue.
i was able to resolve it by reinstalling the Aromor crate software, but that also removed my Alan Walker edition lights. which was sad but at least it was working.
_
But no again it has stopped, and even I want to know what to do.
What is the component? 
What is going wrong here?

i am having the same issue…any resolution?

prasadzm
Level 7

i am having the same issue 

menogame
Level 7

I am facing the same issue on. It has shown up recently it seems.
I am suspecting some update broke it.

Hunterdawn
Level 7

Same error i am encountering, when i uninstalled and re-installed nothing changed too any update on this guys?

prasadzm
Level 7

Theres No fix i think, I dont know why asus is sleeping on this issue ? Its been around for so long

 

Cri
Level 7

Hi, thanks for the post, I have the exact same problem.
Laptop Name: Asus Rog Zephyrus G14
Model SKU: GA401QM-K2049T
Year:2021

Am I forced to uninstall and reinstall Armory Crate?
I will have to set my preferences again

Long2504
Level 7

I also have the same issue. I resolved it by uninstall ARMOURY CRATE and reinstalling with admin rights. Link to download me below. Good luck. 
https://www.asus.com/supportonly/rog%20zephyrus%20g14/helpdesk_download/

sapphireasteria
Level 7

I fixed the issue by resetting the Armoury Crate in the app settings. Please remember to recheck the update center after the reset. I hope this helped. Thank you.