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Missing ArmouryCrate.Service.dll 6.3.4.0 — GUI updated, service mismatch

Rezchik
Level 7

Device: ASUS TUF Gaming FA506NCR

After reinstalling Armoury Crate using the official installer, the GUI updated to version 6.3.4.0, but the service components remain at version 6.3.3.0. The file ArmouryCrate.Service.dll is missing, and ServiceCore.dll is still version 6.3.3.0. UpdateCenter.exe is also absent, and the system logs show repeated Event ID 7011 errors indicating service timeouts. Additionally, I’m getting Event ID 1000 (Application Error) during system shutdown, with ArmouryCrate.Service.exe crashing due to ExceptionCode c0000005. Reinstalling Armoury Crate using the Uninstall Tool and then updating through the GUI leads to the same outcome — the system enters a loop where the GUI updates, but the service DLL remains outdated. This creates an architectural mismatch with no clear way to obtain the correct ArmouryCrate.Service.dll version 6.3.4.0.

Is there a direct way to download this DLL, or any other method to resolve the issue?

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5 REPLIES 5

jak_dor
Level 8

I'm having the same issue...
I didn't uninstall/reinstall, it happened after normal update.
Is there some patch comming for this?

hexaae
Level 14

Same here, with crash on shutdown/reboot, but I'm not sure the service has been updated (i.e. 6.3.3.0 is probably the latest).

Have you tried manually reinstalling it using UWP package component located at: "C:\Program Files\WindowsApps\B9ECED6F.ArmouryCrate_6.3.4.0_x64__qmba6cd70vzyy\OnePackage\ArmouryCrate.ServiceSetup.zip"?

EDIT: just tried myself and the file is still ver 6.3.3.0 date 7/10/2025. I think it's the latest available even with 6.3.4.0.

// ASUS SCAR18 G834JY, i9-13980HX, 4090 laptop 256bit 16GB, 32GB 5600MHz RAM, 18'' 16:10 2560x1600 240Hz G-Sync internal screen, external UWQHD 3440x1440 Mi 34'' Monitor with Freesync, NVMe, 8BitDo Arcade Stick, Vader 4 Pro controller, ROG Strix Carry mouse.

For now, it's an unsolvable problem — I've tried just about everything. The temporary (cosmetic) solution is to set all related services to "manual" startup and wait until the manufacturer deigns to fix their product properly.

jak_dor
Level 8

Yes, I think best thing to do now, is to wait for the official patch. The problem was reported in other threads too.

jak_dor
Level 8

New update didn't fix anything, dll got updated, but service keeps crashing.