cancel
Showing results for 
Search instead for 
Did you mean: 

LightingService.EXE crashes after latest update

Kryptyc
Level 8
Faulting application name: LightingService.exe, version: 3.5.66.0, time stamp: 0x62de83a0
Faulting module name: LightingService.exe, version: 3.5.66.0, time stamp: 0x62de83a0
Exception code: 0xc0000094
Fault offset: 0x0013da2f
Faulting process id: 0x1ca8
Faulting application start time: 0x01d8be0b452b9031
Faulting application path: C:\Program Files (x86)\LightingService\LightingService.exe
Faulting module path: C:\Program Files (x86)\LightingService\LightingService.exe
Report Id: 63de249b-35c1-4427-b3b6-9d417d5fed56
Faulting package full name:
Faulting package-relative application ID:

i tried uninstall and reinstall no luck same issue.
2,368 Views
4 REPLIES 4

Trigg3r
Level 7
Same here;

Faulting application name: LightingService.exe, version: 3.5.66.0, time stamp: 0x62de83a0
Faulting module name: LightingService.exe, version: 3.5.66.0, time stamp: 0x62de83a0
Exception code: 0xc0000005
Fault offset: 0x00229b35
Faulting process ID: 0x1310
Faulting application start time: 0x01d8beef74a561e2
Faulting application path: C:\Program Files (x86)\LightingService\LightingService.exe
Faulting module path: C:\Program Files (x86)\LightingService\LightingService.exe
Report ID: 121969b6-0c98-4d96-bf47-4ac2fa2979a1
Faulting package full name:
Faulting package-relative application ID:

--

Windows 11 (latest, 22000.918), ROG Strix X570-F, latest bios (4403), Armoury Crate 5.2.12.0

Managed to fix it.

Not required, but worth a check before next steps, do a System File Check (https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corr...)

Download and run "Armoury Crate Uninstall Tool V2.1.5.0" - That seems to nuke everything (including, for me, the windows store version I originally installed and everything associated)

Once that has finished, download (from ASUS site, not windows store): ArmouryCrateInstaller_3.2.3.0

Run that, will take a little time, once done, it does not ask, but just do a restart.

Once restarted if you search in start "Armoury" then the apps show as "new", straight away lighting reverted to how it used to be, no delay, no errors, everything is working again...

Kryptyc
Level 8
thanks, I'll try that now and follow up!

Kryptyc
Level 8
Just finished, back up to fully updated and still broken, same thing lightingservice just keeps crashing...guess i'm just stuck until theyu get an update to fix it. atleast all my gear seems to be stuck on blue and not rainbow, so i have that going for me