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Kaspersky BUG is "killing" ASUS services

BlueDrako
Level 7
As many of you have find, Kaspersky security suites users are facing functional problems in ASUS Armoury Crate, ASUS AI Suite, Aura Sync, etc.
Kaspersky BUG is killing all asus services like Asus COM Service or Ligthing Service. If Kaspersky software is completely uninstalled the problem is automatically solved and all ASUS stuff works again. There's no solution from Kaspersky till now. The problem started with June 24 databases update.

More info in Kaspersky support forum: https://forum.kaspersky.com/topic/asuss-program-cannot-load-when-kis-latest-database-update-25017/
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1 REPLY 1

rayyyy
Level 7
BlueDrako wrote:
As many of you have find, Kaspersky security suites users are facing functional problems in ASUS Armoury Crate, ASUS AI Suite, Aura Sync, etc.
Kaspersky BUG is killing all asus services like Asus COM Service or Ligthing Service. If Kaspersky software is completely uninstalled the problem is automatically solved and all ASUS stuff works again. There's no solution from Kaspersky till now. The problem started with June 24 databases update.

More info in Kaspersky support forum: https://forum.kaspersky.com/topic/asuss-program-cannot-load-when-kis-latest-database-update-25017/


Yeah, that's pretty annoying, we're all in the same boat bro
There's a post we're talking about this in here, thinking it was latest windows update KB5014699 which caused the problem at that time 😉
https://rog.asus.com/forum/showthread.php?129389-Latest-windows-10-update-cause-Ai-suite-3-error