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Issues installing keyboard update from Armoury Crate

Delta942
Level 8

I opened Armoury Crate and noticed I had a keyboard update (ROG Strix Flare) and I cannot complete the installation. Now, as a result, I cannot change my RGB for the keyboard in Aura Creator because it says I need this update. I have read that reinstalling Armoury Crate can fix it, however I have also seen many people say that doesn't work. I'm wondering if there is a way to force the update or download it a different way?

 
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18 REPLIES 18

Delta942
Level 8

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Nate152
Moderator

Hello Delta942

Check your messages at the top right of the forum page.

 

 

 

Nate152
Moderator

Ok, I do see the ROG Strix Flare is supported with Armoury Crate and Aura Creator.

Since you're getting the 4151 error, try using the Armoury Crate uninstall tool and reinstalling Armoury Crate.

In the link below select your operating system, click "See All Downloads" in blue, the uninstall tool is the second download.

ROG Strix Flare - Support (asus.com)

Once uninstalled, install Armoury Crate version 3.2.9.1 which is the first download.

Then go to the Armoury Crate update center and try updating your ROG Strix Flare.

How does this go?

 

 

 

Delta942
Level 8

Screenshot 2023-10-14 181826.png
I have tried twice and still fails to uninstall...

Nate152
Moderator

Ok, this is not good.

I don't want to suggest it, but the only way around this (that I know of) is to reinstall windows.

 

 

 

 

Delta942
Level 8

I'll be honest, I don't know how to do that so I think I'll just deal with the default RGB. Thanks for the responses.

Nate152
Moderator

You're welcome.

If you'd like help reinstalling windows, I'd be happy to help you with it. You'll just need to know your microsoft account user name and password, or you can create a new account.

Do you have your windows product key?

 

 

 

Delta942
Level 8

Would that delete everything installed on my computer? I now cannot even launch Armoury Crate either. I think I'll just leave it the way it is to be honest, I don't want to mess more things up.

Nate152
Moderator

Yes, reinstalling windows will erase all your programs and drivers. You'd be basically starting like a brand new pc.