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Issue with armoury crate

Coldy
Level 7
First of, Hello all

Now i have no idea if this fits in here but feel free to move t where it belongs.

Ive been having the following issue ever since windows install (windows 11 64bit home)
Edition Windows 11 Home
Version 21H2
Installed on ‎11.‎5.‎2022.
OS build 22000.675
Experience Windows Feature Experience Pack 1000.22000.675.0

Armoury crate keeps haing faulting errors in event viewer:

Faulting application name: ArmouryAudioAgent.exe, version: 1.0.0.8, time stamp: 0x625398d8
Faulting module name: KERNELBASE.dll, version: 10.0.22000.675, time stamp: 0x55e50a16
Exception code: 0xc0020001
Fault offset: 0x0013f162
Faulting process ID: 0x4428
Faulting application start time: 0x01d86d732a9dc392
Faulting application path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\AudioSDK\AudioAgent\ArmouryAudioAgent.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report ID: db9cd4e9-4708-4331-8791-cbd9e80e06d2

Anyone familliar with this, supposingly it causes blue screens for my pc.
7,862 Views
21 REPLIES 21

Nate152
Moderator
Are you still getting the event viewer errors?

Is windows fully updated?

Have you tried the system file checker with sfc /scannow?

It will find and fix any errors.

Sparhawk122
Level 7

I'm getting this 'error' in the Windows Event Viewer

Application: ArmouryAudioAgent.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0020001, exception address 773989F2
Stack:

 

And this:

 

Faulting application name: ArmouryAudioAgent.exe, version: 1.0.0.8, time stamp: 0x646c7e05
Faulting module name: KERNELBASE.dll, version: 10.0.22621.2283, time stamp: 0x27eb36ec
Exception code: 0xc0020001
Fault offset: 0x001489f2
Faulting process ID: 0x0x4DF0
Faulting application start time: 0x0x1D9F1549F3CF0BC
Faulting application path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\AudioSDK\AudioAgent\ArmouryAudioAgent.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report ID: 2f584f1f-2100-4217-983c-499ba089c12b
Faulting package full name:
Faulting package-relative application ID:

 

My Specs:

-Asus GeForce RTX 4090 TUF Gaming OC 24GB
-Intel Core I9 13900K Processor
-Corsair Vengeance 64GB (2x32) 6400MHz CL32 DDR5 Ram
-Team Cardea A440 Pro M.2 PCIe Gen4 NVMe SSD 4TB
-Asus ROG Maximus Z790 Hero Motherboard
-Corsair iCUE H170i Elite 420mm LCD XT Display AIO CPU Cooler
-MSI MEG Ai1300p ATX 3.0 80 Plus Platinum 1300W power supply
-Asus XG349C UWQHD 180Hz FreeSync HDR IPS Curved 34 inch Monitor (G-Sync compatible)
- OS Windows 11

 

Brand new PC. New installs of everything. Latest drivers and bios. latest updates for Armoury Crate and software. 

I have also done a sfc /scannow and DISM checks.