G732-LXS not showing CPU temperature in Armoury Crate after BIOS update

[DonkeySK]

Hello. Few days ago i bought notebook Asus G732-LXS, and everything was fine. In armoury crate was everything working. But 3 days ago, my BIOS updated and now, armoury crate is not working as it shoud. After opening the Armoury crate, there is a long loading of all stats, and then, when it finally loads, it is not showing CPU temperature. Before BIOS update it showed everything correctly.

Here is screenshot:

[BishakhFlynn]

Hi

I had the same issue with my Strix G17. The temperature wasn't showing, and therefore the "Smart Mode" in Aura SYNC wasn't changing colors.

I uninstalled Armory Crate and then reinstalled it, which now shows the temperature but the color of the LEDs doesn't change yet.

You could try doing a fresh install of Armory Crate from MyAsus.

[DonkeySK]

I've tried to do it, few times and still not working.

[BishakhFlynn]

I think it has to be caused by the BIOS update.

Wonder when this issue will be sorted out by Asus.:rolleyes:

[krobin021]

I've had the same issue with armory crate since the latest update. Glad I found this forum post since I was starting to think I did something to my computer. I tried uninstalling armory crate and myasus with not luck, made sure all my drivers for everything was up to date. I was getting ready to do a factory restore to my computer before I found this posting.

[El_Finito]

Hello,

I had the same Problem with my G732-LXS since the last BIOS-Update an I solved it.

Look in this Forum-Thread, other Model but same Problem https://rog.asus.com/forum/showthread.php?119887-G531GT-Armoury-Crate-Stopped-reading-temps-Unable-t...

I installed Intel Extreme Tuning Utility and it worked again!

And sorry for my bad English 😉

[Blake1]

Dear all,
May I have your BIOS and Armoury Crate version?
I will consult more about it.
Thank you.

[El_Finito]

Blake@ROG wrote:
Dear all,
May I have your BIOS and Armoury Crate version?
I will consult more about it.
Thank you.

My Bios-Version: G732LXS.311


Item Version
---- -------
Armoury Crate UWP App 3.3.7.0
ROG Live Service 1.1.16.0
AURA Service (Lighting Service) 3.04.32
Armoury Crate service 3.3.7
ASUS Aac_NBDT HAL 2.4.4.0
ASUS Keyboard HAL 1.01.17
ASUS MB Peripheral Products 1.0.33
ASUS Mouse HAL 1.1.0.8
AacAudioHal 1.3.7.0
AacDispaly 1.1.26

[Olexander]

The same problem on G512LI after upgrading the bios to version 310 through a Windows update.

https://i.imgur.com/hrvI53m.png
________________

Item Version
---- -------
Armoury Crate UWP App 3.3.7.0
ROG Live Service 1.1.16.0
AURA Service (Lighting Service) 3.04.32
Armoury Crate service 3.3.7
ASUS Aac_NBDT HAL 2.4.4.0
ASUS Keyboard HAL 1.01.17
ASUS MB Peripheral Products 1.0.33
ASUS Mouse HAL 1.1.0.8
AacAudioHal 1.3.7.0
AacDispaly 1.1.26
ENE_QSI_Loki_HAL 1.0.3.0

[Ugulundo]

got the same issue on scar 15, bios 311