Faulting application AacAmbientLighting.exe and Armoury Crate v5.7.9

[EdwardQ]

I am a long time Asus lover, but my patience is severely being tested with Armoury Crate - after issues with earlier versions of Armoury Crate there was a period of stability, and with the latest version of Armoury Crate (v5.7.9.0) I am now getting intermittent crashes with the AacAmbientLighting.exe component on a Z13.

Asus - please bug test your applications!!!!!!!!!!! and better still - ASK users before updating their version of the application!!!!!

Error below - 

Faulting application name: AacAmbientLighting.exe, version: 1.2.0.0, time stamp: 0x64b073ea
Faulting module name: KERNELBASE.dll, version: 10.0.22621.2792, time stamp: 0x3091b6fb
Exception code: 0xe0434352
Fault offset: 0x000000000006567c
Faulting process ID: 0x0x2BB4
Faulting application start time: 0x0x1DA307AFE8E4158
Faulting application path: C:\Program Files\ASUS\AacAmbientHal\AacAmbientLighting.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: 3aa451df-58da-48b5-a83c-ee1c661e7a5e
Faulting package full name: ASUSAmbientHAL64_1.0.0.2_neutral__gsg7p0crx7n6a
Faulting package-relative application ID: ASUSAmbientHAL64

[fletchesus]

@DrMartin40Madri  - am getting a series of remote call procedure errors with full install package and failures, so have gone back to ArmouryCrateInstaller_3.2.9.1 - will give this a go without updating.

[DrMartin40Madri]

Try the 3,2 Gb Full Package 1.2.4.0 ... this is a oflline instalation without updates and ZERO PROBLEMS.

If you go to ArmouryCrateInstaller 3.2.9.1 you will receive the same errors again.

[Airjockey]

Hay DaLMuTi Thanks for keeping me in your loop. I've been really pessimistic about reinstalling Armory Create. I really need the updates but thin I think of what new problems may come my way. The version of Armory Create hasn't changes since late 2023 its still Version 3.2.9.1,  I was looking at there fix log and I don't see anything new that was fixed recently unless I'm missing something so I'm not sure what to do. So your saying this whole HAL has been fixed ? I need to think about this ......

[EdwardQ]

Does anyone reading this post have a Z13 or any Asus device that utilises the "GPU Switch Tray" app?

[Airjockey]

v5.8.6.0 was released last week ? But  Nothing was changed, at least nothing that improved anything. 

[EdwardQ]

v5.8.6.0 was released last week

[Picoooka]

New AC version v5.8.6.0 works great without any errors first few days.

[pitbullberg]

all updated on AC and i get the error still...

[MasterC]

If you have uninstalled and reinstalled but still see an issue - please submit a form to report issues, thanks.

[pitbullberg]

working on the un/ install from your link. by the letter. ill get back if/ when i see some errors again.
after un/reinstall > restart > check updates update in AC> update the old ones > restart.
2 issues:
user login = the server is abnormal, please try again later. solved with new log in and use the same user.

Getting the led on my Cool master c700p to pick up rgb from aura plugin 1.2.4.0 is a nogo... was working before un/reinstall. Setting in AC is set to aura. control board on my c700p reacts to MB setting .
did another restart after all was done.   
Log have been on all the time.

regarding the LM error... so far no error popping, and no event log after fix.