Faulting application AacAmbientLighting.exe and Armoury Crate v5.7.9

[EdwardQ]

I am a long time Asus lover, but my patience is severely being tested with Armoury Crate - after issues with earlier versions of Armoury Crate there was a period of stability, and with the latest version of Armoury Crate (v5.7.9.0) I am now getting intermittent crashes with the AacAmbientLighting.exe component on a Z13.

Asus - please bug test your applications!!!!!!!!!!! and better still - ASK users before updating their version of the application!!!!!

Error below - 

Faulting application name: AacAmbientLighting.exe, version: 1.2.0.0, time stamp: 0x64b073ea
Faulting module name: KERNELBASE.dll, version: 10.0.22621.2792, time stamp: 0x3091b6fb
Exception code: 0xe0434352
Fault offset: 0x000000000006567c
Faulting process ID: 0x0x2BB4
Faulting application start time: 0x0x1DA307AFE8E4158
Faulting application path: C:\Program Files\ASUS\AacAmbientHal\AacAmbientLighting.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: 3aa451df-58da-48b5-a83c-ee1c661e7a5e
Faulting package full name: ASUSAmbientHAL64_1.0.0.2_neutral__gsg7p0crx7n6a
Faulting package-relative application ID: ASUSAmbientHAL64

[EdwardQ]

v5.8.6.0 was released last week

[Picoooka]

New AC version v5.8.6.0 works great without any errors first few days.

[pitbullberg]

all updated on AC and i get the error still...

[MasterC]

If you have uninstalled and reinstalled but still see an issue - please submit a form to report issues, thanks.

[pitbullberg]

working on the un/ install from your link. by the letter. ill get back if/ when i see some errors again.
after un/reinstall > restart > check updates update in AC> update the old ones > restart.
2 issues:
user login = the server is abnormal, please try again later. solved with new log in and use the same user.

Getting the led on my Cool master c700p to pick up rgb from aura plugin 1.2.4.0 is a nogo... was working before un/reinstall. Setting in AC is set to aura. control board on my c700p reacts to MB setting .
did another restart after all was done.   
Log have been on all the time.

regarding the LM error... so far no error popping, and no event log after fix. 

[Picoooka]

After last update again AacAmbientLighting.exe error ‌‌😁 big joke ... definitely i will never again install AC.

[DrMartin40Madri]

Another crappy update of ASUS Windows Dynamic Lightning Plug-in (ASUS WDL HAL version 3.2.0.0 date 2024/05/08) with the same errors in Windows 11 Event Viewer (ASUSAmbientHAL64_1.0.0.2_neutral__gsg7p0crx7n6a spamming errors each f.cking second)

I had to make two clean uninstallation with ArmouryCrateUninstall tool reboot and install offline 1.2.4.0 AC Full version (from 2023 Q4 use internet wayback machine) and then update AC from Microsoft Store. The May version of Installer offline is 1.3.3.1 and is buggish with installation errors.

Install offline the 1.2.4.0 version (i have downladed in my hard drive) and update from Microsoft Store. Inside the app update each component EXCEPT ASUS Windows Dynamic Lightning Plug-in (ASUS WDL HAL version 3.2.0.0 date 2024/05/08).

All the updates after AC offline full installer version 1.2.4.0 version are pure buggish rubbish.

That's the way and the componentes that works with no windows event viewer errors

[fletchesus]

Sorry to hear this @DrMartin40Madri - have updated all components and havent yet seen the degradation we all saw Q4 of 2023. It may be just a matter of time, though.

[DrMartin40Madri]

1.2.4.0 AC Offline Full version is the last version that works with no errors.

The problem here is ASUS Windows Dynamic Lightning Plug-in (ASUS WDL HAL version 3.2.0.0 date 2024/05/08 and the previous Feb verion 2.1.0.0)

[fletchesus]

I am currently running ASUS WDL HAL version 3.2.0.0 date 2024/05/08 - but I dont seem to be getting errors. I've just checked Event Viewer and not seeing errors (yet). Will keep you posted if (when) they start.