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FanXpert install problems

billax
Level 8
I have tryed to insall FanXpert through Armoury Crate and towards the end its just stops. I have included the photo. Cant seem to get past this. I am running windows 10 64bit and everything is upto date. i have restarted my pc and then it shows the update and again and on installing it down the ame thing. The pc does not freeze or hand.

My pc

asus 690 Formula
Itel 12900k
nvidia 3080ti
64gb corsair ddr5 Dominator platinum
2tb 8

96148
1,441 Views
6 REPLIES 6

rsnelson
Level 9

How is this not the #1 topic right now. Hours spent trying to resolve this issue.

Before you say it - I'm not reinstalling my damn OS just to make this work like it should. What's the real fix here because the link above isn't it.

Crasje
Level 12

I have a slightly different issue, AC says there is an update, it downloads, I see the install running and then I see this:

Crasje_0-1684146148863.png

I have already removed AC 2 times using the official uninstaller but I cant solve it.

And for me too, I am not going to reinstall my entire system (again).


Cooler Master Silent Pro Hybrid 1300W ATX
Asus ROG Maximus Z690 Extreme
Intel Core i9-12.900k
ROG Ryujin 360
Corsair DDR5 Dominator Platinum RGB 2x32GB 5600Mhz
Samsung 980 PRO 2TB M.2 SSD (2x)
Seagate Firecuda 1TB
ROG RTX3080-O10G-Gaming
Monitor 1: ROG STRIX XG349C
Monitor 2: Samsung HDTV T27D590
ROG Claymore
ROG Spatha X
ROG Balteus Qi
Windows 11
😉

I have exact same problem and when I hoover the mouse over the "warning triangle" I get a message "Sorry, we cannot finish the file installation. Please restart the system and retry." Well I have already tried to restart the system and uninstalled and installed Armory Crate again. Doesn't help.

So Asus, please fix this!

Screenshot 2023-05-17 233733.png

Look here: https://rog-forum.asus.com/t5/armoury-crate/unable-to-update-fanxpert-error-code-238-armoury-crate/m... for the solution.


Cooler Master Silent Pro Hybrid 1300W ATX
Asus ROG Maximus Z690 Extreme
Intel Core i9-12.900k
ROG Ryujin 360
Corsair DDR5 Dominator Platinum RGB 2x32GB 5600Mhz
Samsung 980 PRO 2TB M.2 SSD (2x)
Seagate Firecuda 1TB
ROG RTX3080-O10G-Gaming
Monitor 1: ROG STRIX XG349C
Monitor 2: Samsung HDTV T27D590
ROG Claymore
ROG Spatha X
ROG Balteus Qi
Windows 11
😉

3DG
Level 10

Well that, we are living a nightmare with all this! We need installers marked with version numbers and stating whether it's stable or in beta for download and installs over the internet! In the other post we already have more than 25 thousand views and if Asus hasn't done anything until now, that's the end!