02-15-2023 12:50 PM
02-18-2023 10:18 AM
Jimbo93 wrote:
Now in order for it to work we need to satisfy 2 conditions. 1) Armoury Crate shouyld be removed by the AC uninstall tool. 2) We need to make sure you don't have a service left over called Armoury Live Update which gets installed by windows update along with Aura device drivers.
So go ahead and run the Armoury Crate uninstall tool.
Then reboot and have a look for a service called Armoury live update. You will have to open services or computer management->services and see. If it is there then the next step is to get and run the driver store explorer so we can see what aura device drivers we need to remove. When the the aura device drivers are removed with the driver store explorer, the Armoury Live update is automaticall removed with them. The exact steps I use to do this:
Pause window update.
Run driver store explorer as admin.
Select the ROG/AsusTek drivers for mouse and keyboard and then hit the force delete button.
Reboot.
Verify that Armoury Live update is gone. If it is not there must be another ROG device driver to delete.
If the Service was removed then you can run the AI Suite 3 Cleaner as admin and restart.
After that the only Asus service that should be left and running is the AsusCertService. We need to verify that condition before going to the next step. I am including a picture of driver store explorer and my ROG device drivers as an example, yours will likely be slightly different.
Link to download driver store explorer. https://github.com/lostindark/DriverStoreExplorer/releases/latest
05-10-2023 04:45 PM
Good Lord. How about Asus just fix the dam problem. We spend $500 - $700 on these Asus motherboards, we shouldn't have to deal with these ridiculous cooling problems because they cant get Fan expert(Asus software) working properly in Armor Crate(Asus software) on a Asus motherboard?
I would like to see them remove Fan Expert from Armor Crate and just get Fan Expert working on its own. I don't want to even Run Armor Crate. I suspect Asus has some control issues.
02-18-2023 11:42 AM
emkdrl07 wrote:
i did what you said all things. But never changed still does not work. I've included the ASUS programs below that work after doing what you said.
02-18-2023 11:52 AM
Jimbo93 wrote:
We left off at uninstalling AC and running the AI cleaner.
AsusFanControlService.exe and atkexComSvc.exe are not running (good). Did you already reinstall something? I thought we would do a couple more things before that. If you open Windows Settings->Apps->Installed Apps and search for Asus, what Asus programs are still listed as installed? This is going to be a step by step process if we want to get it right.
02-18-2023 12:16 PM
02-18-2023 12:22 PM
emkdrl07 wrote:
I did all the deletions again.
The ASUS driver that appears in the Driver Store Explorer after the deletion process is shown below.
ASUS applications running inside windows settings>apps after deletion; AsusFCNotification, GameFirst VI(I haven't uninstalled this one anyway), Sonic radar 3(I haven't uninstalled this one anyway) and Sonic Studio 3(I haven't uninstalled this one anyway)
What next, i am not going to install again AC and waiting for your reply.
02-18-2023 12:38 PM
02-18-2023 12:52 PM
02-18-2023 12:57 PM
emkdrl07 wrote:
yes AsusCertService is running ok.
I will do what other you said on tomorrow and let you know.
There are a few things I want to clarify.
1. Should I install AI Suite 3 or Armory Crate first?
2. When you say "original cleaning steps", you mean uninstalling with AC uninstall tool only, right?